Current jobs related to Senior Desktop Support Engineer - San Francisco - Infosys

  • Senior Desktop Support Engineer

    3 weeks ago

    San Jose, United States Tiva's Client Full time

    Senior Desktop Support Engineer/ End User Computing SpecialistIT Client Success & Executive Support Specialist will be responsible for providing white-glove expert level desktop support. Demonstrate a proactive approach to maintaining and troubleshooting conference room technology, optimizing workspaces and be able to rectify issues across various devices...

  • Senior Desktop Support Engineer

    3 weeks ago

    San Jose, United States Tiva's Client Full time

    Senior Desktop Support Engineer/ End User Computing SpecialistIT Client Success & Executive Support Specialist will be responsible for providing white-glove expert level desktop support. Demonstrate a proactive approach to maintaining and troubleshooting conference room technology, optimizing workspaces and be able to rectify issues across various devices...

  • Desktop Support Engineer

    3 months ago

    San Jose, United States Quatrro Business Support Services Full time

    Purpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise...

  • Senior Desktop Support Specialist

    23 hours ago

    San Diego, California, United States HIKINEX Full time

    Job Summary: We are seeking a highly skilled and independent Senior Desktop Support Specialist to join our dynamic IT team at HIKINEX. This position is responsible for providing comprehensive desktop support to end-users across multiple locations in the San Diego region. As the sole and senior Desktop Support Specialist for the area, you will play a crucial...

  • Technical Support Specialist

    4 days ago

    San Diego, California, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in Information Technology? We invite you to explore an exciting opportunity with us.Role Summary:Our organization is seeking dedicated and ambitious individuals to fill the role of Desktop Support in a dynamic environment. This position involves collaborating with our esteemed clients and handling various...

  • Desktop Support Engineer

    3 months ago

    San Francisco, United States Stefanini North America and APAC Full time

    Qualifications:Bachelor's degree in information systems or IT related discipline preferred.8 years of experience in a Desktop Engineering role is required.Must have prior C suite support.Proven experience handling software deployments and patches in multi-thousand endpoint environment comprised of Windows 10 and Mac OSX.Prior experience utilizing End Point...

  • Desktop Support Engineer

    3 months ago

    San Francisco, United States Stefanini North America and APAC Full time

    Qualifications:Bachelor's degree in information systems or IT related discipline preferred.8 years of experience in a Desktop Engineering role is required.Must have prior C suite support.Proven experience handling software deployments and patches in multi-thousand endpoint environment comprised of Windows 10 and Mac OSX.Prior experience utilizing End Point...

  • Technical Support Specialist in San Diego

    2 days ago

    San Diego, California, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in the IT sector? We invite you to explore an exciting opportunity.Role Summary:Virtual Service Operations is on the lookout for enthusiastic and career-oriented professionals to fill the role of Desktop Support in San Diego, California. This position plays a crucial part in our partnership with a...

  • Desktop support Engineer 4

    7 days ago

    San Francisco, United States Idexcel Full time

    Idexcel is a global staffing and IT services organization, with a mission to bring great people and great organizations together. Our diverse client base represents a wide range of industries, including technology, telecom, insurance, healthcare, manufacturing, banking & financial services, food & commodities trading and federal organizations. Our teams of...

  • Senior Desktop Administrator

    1 month ago

    San Francisco, California, United States KDInfoTech Inc Full time

    Who is KDInfotech?KDInfotech offers small and medium sized businesses solutions and support with all aspects of their infrastructure nationwide. We develop, manage, and partner on projects such as, application support, network administration, communication systems, and workstation performance. We like to call ourselves IT Partners that will come in and help...

  • Technical Support Specialist in San Diego

    2 days ago

    San Diego, California, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in IT? We invite you to explore a rewarding opportunity with us.Role Summary:Our organization is seeking dedicated and driven individuals to become part of our expanding team as a Desktop Support Specialist in San Diego. In this capacity, you will engage with our esteemed clients and take on...

  • Senior Desktop Support Lead

    4 days ago

    San Francisco, California, United States DataSF Full time

    Job SummaryWe are seeking a highly skilled Senior Desktop Support Lead to join our team at DataSF. As a key member of our IT operations team, you will be responsible for providing complex technical support and assistance to our clients via email, phone, or in person.Key ResponsibilitiesProvide technical support and assistance to clients via email, phone, or...

  • Desktop Support Technician

    3 days ago

    San Francisco, United States Insight Global Full time

    Looking for a Desktop Technician who has great communication skills to support one of our financial clients. This is going to be a 6-month contract to hire,and looking for someone who wants upward mobility. This is on site 5 days a week with some travel - details below on travel.Title: Desktop TechnicianLocation: Suite 600 - Three Embarcadero Center, San...

  • Desktop Support Technician

    3 days ago

    San Francisco, United States Insight Global Full time

    Title: Desktop TechnicianLocation: Three Embarcadero Center, San Francisco, CA 94111Duration: 6 month contract to hireSchedule: 5 days/week ON SITEPay Rate: up to $43/hr converting 65K-75KOpenings: 1Must-haves:2+ years of experience in a desktop technician roleExperienced with ticketing systemsClient uses SysaidExperience with password resets and O365...

  • Desktop Support Specialist

    4 days ago

    San Francisco, United States Robert Half Full time

    Title: Desktop Support SpecialistLocation: San Francisco, CARemote/Onsite: OnsiteRobert Half is looking for a Desktop Support in San Francisco, California. The Desktop Specialist will assist in meeting the organizations’ IT needs and will be responsible for the day to day operational activities of help desk Support, with general understanding of network...

  • Desktop Support Specialist

    6 days ago

    San Francisco, United States Robert Half Full time

    Title: Desktop Support SpecialistLocation: San Francisco, CARemote/Onsite: OnsiteRobert Half is looking for a Desktop Support in San Francisco, California. The Desktop Specialist will assist in meeting the organizations’ IT needs and will be responsible for the day to day operational activities of help desk Support, with general understanding of network...

  • Senior IT Support Specialist

    1 week ago

    San Francisco, California, United States Experis Full time

    Job Title: Senior IT Support Specialist Experis is in search of a Senior IT Support Specialist to provide comprehensive technical assistance. This role encompasses both remote and in-person support, ensuring that end users receive expert guidance across all facets of system functionality. Key Responsibilities: Deliver advanced support for workstations...

  • Desktop Engineer

    5 months ago

    San Diego, United States QData Full time

    Job Description This position assists staff with technical support of desktop computers applications and related technology. Support includes specification installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose...

  • Senior IT Support Specialist

    1 week ago

    San Francisco, California, United States Evolver Full time

    IT Support Technician IIJob Title: IT Support Technician IICompany: EvolverLocation: San Francisco, CA (Hybrid)Overview: Evolver is seeking an IT Support Technician II to enhance their operational efficiency in a hybrid work environment. This role is pivotal in providing comprehensive support for end-user systems, ensuring both remote and on-site assistance...

  • Desktop Engineer

    5 months ago

    San Diego, California, United States QData Full time

    Job Description This position assists staff with technical support of desktop computers applications and related technology. Support includes specification installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and...

Senior Desktop Support Engineer

3 months ago

San Francisco, United States Infosys Full time

Job Description :


Infosys is seeking Senior Desktop Support Engineer. The position will be responsible for supporting Head of Tech Ops and Infra Services in delivery of managed IT services including End User Computing, Audio/Video services, Mobile device management, IT service management, and Application management. This position will be required to be intensely involved in business process consulting; define the problem, propose and create the solution as well play an important role in the configuration and deployment of the overall solution. The administrator will guide teams on project processes, deliverables and contribute to the proposal development, client training, internal capability building, and help detail the project scope.


Required Qualifications:

• Candidate must be located within commuting distance of San Francisco, CA, or be willing to relocate to the area. This position may require travel in the US

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

• At least 4 years of Information Technology experience

• At least 4 years of working experience in Deskside Support

• Conduct Deskside (VIP/Executive Support) providing Break-Fix, fault diagnosis, resolution and installation/deployment of new hardware

• Perform installation, configuration and deployment of operating systems and standard software for laptops and desktop computers.

• Audio/Video conference support such as: (Crestron, VoIP, Skype for Business, Microsoft Teams, Meeting room equipment fit outs)

• Diagnose and resolve hardware and software issues in conjunction with Central IT Service Desk, perform installation, configuration and deployment of operating systems and standard software for laptops and desktop computers

• Provide Audio & Video (AV) support for office meetings, conferences, activities include establishing Video Conference sessions, dialing into Audio Conference, and troubleshooting AV related issues.

• Assist in the setup of new hires computers and mobile devices based in accordance with the Policies and Procedures Manual. (Central IT Service Desk provisions new hire accounts)

• Configure and support mobile devices (i.e. iOS Mobile devices on iPhone and iPad)

• Verify and/or troubleshoot any computer building issue using the SOE/build image provided.

• Support evaluation and procurement of new IT equipment (laptops, desktop computers, printers and IT peripherals).

• Conduct Preventive Maintenance to cover the computer endpoints, rebuilding each computers once a year to keep it up-to-date in terms of configuration, software and updates and to keep performance at agreed levels

• Provide on-site support including monitoring of IT Infrastructure equipment in server/hub room.

• Perform regular (or daily) checks on IT Infrastructure to ensure availability and performance. Conduct Preventive Maintenance on IT Equipment to lessen the likelihood of breakdown or enhance performance.

• Maintain IT asset (hardware and software) inventory through active tracking, physical verification, and asset tagging.

• Secure de-commissioning of obsolete IT Equipment and their disposal as per Customer policies and regulatory requirements

• U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor this time.


Preferred Qualifications:

• Experienced working in an: End User Environment providing Desk side IT support, Audio/Video services, preferably in managing outsourced IT services

• Demonstrated experience and knowledge across all facets of End user computing, Audio/Video, Cyber/IT Security and infrastructure (e.g O365 cloud environments, IT equipment room operations)

• Strong customer service focus and experience working with both end users and senior leadership

• Excellent Project Management skills & ability to work in strategic / operational environments

• Demonstrated experience as a Leader with people & Vendor Management

Stakeholder management that includes senior executives as end users, vendor/partners, overseas office colleagues

• Hands on experience and Outlook, MS Exchange, Video/Audio conference, VPN, Wifi, SCCM, Skype for business, Teams, Webex, Security, and VIP support

• Experienced in End User Computing (EUC) and White Glove support

• Experienced in Patch deployment (SCCM)

• Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation

• Extraordinary Planning, Project Management, Coordination, and Analytical skills

• Hands-on experience in working in Global Delivery Model with onsite/offshore resources

• Exceptional Organizational Skills

• Ability to manage and prioritize tasks efficiently

• Readiness to demonstrate a proactive attitude

• Solid attention to detail and excellent written and verbal communication skills are required

• Ability to work in team in diverse/ multiple stakeholder environment


The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.


About Us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.