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Order to Cash
3 weeks ago
Please Note:
- Pharmaceutical Data Analyst
- Not open to C2C (W2 Only)
- Hybrid role
- Locations : 1-2 days onsite in a week, Deerfield, IL, Thousand Oaks, CA, and Tampa, FL
Description:
- We are seeking someone with a demonstrated history of successful data analytical experience, using finance and demand planning information, to support the Order-to-Cash process and analyse customer behavior. Our team culture is goal-oriented, collaborative, and driven to achieve results.
- The Business Data Analyst ensures successful execution of the day-to-day customer experience and order-to-cash (CX-OTC) activities per aligned market / customer needs and business objectives. In this role, the Business Analyst will make OTC decisions based on deep knowledge of market trends and customer analytics.
Responsibilities
- The Business Data Analyst primary focus will be to serve as a point of contact for analytical matters pertaining to internal and external inquiries surrounding our Wholesalers, Specialty Pharmacies and Distributors
- Provide insights, business intelligence, and management analytics for effective decision making in alignment with CX-OTC day-to-day activities
- Support team activities, operating review meetings, and management requests through the delivery of information to support day-to-day customer experience and order-to-cash (CX-OTC) activities
- Partner across various functional areas, including Finance, Accounts Receivable, Commercial Analytics, and Pricing and Contracts, to drive actionable planning solutions and trade efficiencies
- Develop insights pertaining to Specialty Pharmacies, Specialty Distributors, and Wholesalers; drive trade analytics reporting and advance the level of automation in order to provide most efficient use of data resources
- Prioritize business needs and manage expectations for deliverables and Continuous Improvement strategies
- Prepare reports, while analyzing data variances and trending, to explain deltas or deviations in partnership with business owner
- Collaborate with interfacing technical teams including Data Management Systems and Information Systems to identify report(s) dependencies, engineer design solutions, and orchestrate deliverables towards a common goal
Run the Business - Oversee the execution of the order-to-cash process:
- Communicate strategic priorities and assist in diagnosing and solving tactical problems that limit desired business outcomes.
- Review transactional backlogs, risk and issue areas, and proactively plan mitigation.
- Enforces accurate and compliant execution of policies and procedures (SOX, Quota, Quarter-end management)
Optimize OTC Work – Performance Management:
- Prepare and review analytics to provide visibility to the effectively of operational plans
Win
What we expect of you
Basic Qualifications:
- Doctorate degree
- Master’s degree & 1 year of experience
- Bachelor’s degree & 3 years of experience
- Associate’s degree & 8 years of experience
- High school diploma / GED & 10 years of experience
- Experience in an analytics, forecasting, and/or strategy role; experience in healthcare, biotech and/or pharmaceutical industry strongly preferred
Preferred Qualifications:
- Knowledge of Good Documentation Practices (GDP)
- Highly proficient analytical and software skills aimed at data analysis
- Ability to analyze/interpret large data sets from multiple sources such as SAP, vendor portals and other platforms
- Experience with data visualization tools (PowerBI, Tableau) preferred
- Strong communication skills (verbal and written); proven ability to work cross functionally and liaise across a complex set of stakeholders
- Excellent problem-solving capabilities
- Demonstrate analytical skills combined with a client service orientation
- Demonstrate ability to think strategically to support key business decisions
- Must be enthusiastic, self-motivated, high-energy and a driven problem solver – especially in face of resistance or setbacks
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