About Four Seasons:

At Four Seasons, our strength lies in our people. We are a diverse group of individuals who strive for excellence, pushing our limits and treating one another with respect and kindness. Our team members worldwide create unforgettable experiences for our guests, residents, and partners through a commitment to luxury and genuine care. We believe that exceptional guest experiences stem from a world-class employee experience and a strong company culture.

We value recognizing familiar faces, welcoming newcomers, and treating everyone we encounter as we wish to be treated. Whether you work with us, stay with us, or explore with us, our mission is to create lasting impressions. This belief stems from our understanding that life is enriched when we connect deeply with the people and the world around us.

About the Location:
Located in Southern California, our property is a serene retreat that promotes well-being. Nestled at the base of the Santa Monica Mountains, between the sunny beaches of Malibu and the renowned vineyards of Santa Barbara, our hotel offers a relaxed yet sophisticated atmosphere, ideal for families. It is also home to the Center for Health & Wellbeing, a luxurious wellness destination. Come and discover a new meaning of rejuvenation.

About the Role:

Four Seasons Hotel Westlake Village is looking for dedicated Pool Servers to join our vibrant team. You will assist guests in crafting seamless and memorable experiences by the pool. As a Pool Server, you will possess a keen eye for detail, warmly greet guests, deliver food and beverages, anticipate their needs, and be well-versed in our cocktail and menu offerings.

Key Responsibilities:

• Provide detailed descriptions of food and beverage menu items to guests, highlighting their origins, flavors, and preparation methods; relay guest orders, including any special requests, to the kitchen using the hotel's point-of-sale system; manage food timing; verify completed kitchen orders against the guest's original order; and deliver items to guest tables promptly to ensure optimal food quality.
• Anticipate guest needs, assess satisfaction, and offer suggestions while responding promptly and appropriately to any concerns or requests.
• Accurately close guest checks; process cash and credit card transactions; and manage voided checks or complimentary meals effectively.
• Assist in the breakdown, cleaning, and setup of tables, buffets, and food stations.

Qualifications:

• High school diploma or equivalent experience.
• A minimum of two years in food service or a related field.
• Ability to carry and balance a tray.
• Proficiency in processing cash and credit card transactions accurately.
• Strong reading, writing, and verbal communication skills in English.
• Effective communication skills with both co-workers and guests.
• Must possess legal work authorization in the United States.

What We Offer:

• Hourly Rate: $16.00
• 401K Retirement Savings Plan
• Employee Assistance Program
• Investment in Your Wellbeing
• Life Insurance
• Complimentary Room Nights and Discounted Rates
• Complimentary Dry Cleaning for Employee Uniforms
• Free Meals and On-Site Parking
• Training Programs and Tuition Reimbursement
• Opportunities for Growth and Development

Schedule & Hours:

• Open availability is preferred; flexible weekend availability is required.
• This is a part-time position, requiring 3-4 days of work per week.

Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.

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