UAT Coordinator II
2 months ago
Job Summary
The UAT Coordinator II will serve as a liaison between the users/stakeholders and IT implementation teams on projects across Group Companies in adherence to the User Acceptance Framework. The User Acceptance Framework defines an enhanced relationship between IT and the user community through engagement early and often, additional transparency from IT and users, and high levels of collaboration throughout the SDLC. The Coordinator will be responsible for developing Acceptance Test Plans, ensuring completion of User Acceptance Checklists, Updating Execution Plans, and delivering information through weekly statuses. The Coordinator will also own the reporting of User Acceptance metrics and analysis of KPIs. The Coordinator will also work with Quality and Release Management leadership to maintain processes and practices necessary to retain accurate information; and improve upon them if necessary.
Job Responsibilities
- Coordinate varying User Acceptance preparations and activities for dedicated Early Business Testing (EBT) and User Acceptance Testing (UAT) periods including, but not limited to, data needs, access needs, environment needs, business scenario documentation, etc
- Create User Acceptance test plans in collaboration with the business managers/stakeholders, business users, business analysts, IT teams, and project managers
- Monitor User Acceptance Testing [execution] efforts and work with users to record and mitigate any issues/delays
- Provide critical feedback and action-oriented recommendations that provide value for User Acceptance processes across the enterprise
- Collaborate with end users from various levels and departments on User Acceptance planning efforts, such as test case creation, trainings, and readiness reviews for projects and major planned releases
- Participate in functional demonstrations of system changes alongside development team and business analysts (system and project)
- Ensure that all entrance and exit criteria to begin User Acceptance Testing have been met and track via the User Acceptance Checklist
- Provide weekly User Acceptance statuses on test execution and bugs to all stakeholders
- Obtain formal/written User Acceptance (approval) from stakeholders
- Run daily triage meetings during UAT phase, assists in reporting/tracking bugs discovered
- Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company
- Perform special projects and other duties as may be assigned
- Establish and build strong working relations and partnerships with Business Units and Senior Management
Degrees/Licenses/Professional Certifications
- Bachelors Degree preferred (preferably in MIS, IT, or Business)
- Business analysis or quality assurance certifications preferred
- Certified Scrum Master or Agile [methodology] designation a plus
- ITIL certification(s) a plus
Experience
- 2-5years’ experience in business and/or data analysis, including end-to-end testing, required
Competencies, Knowledge, & Abilities
- Excellent problem solving and analytical skills
- Strong verbal and written communication skills, with the ability to present to all levels of management
- Strong interpersonal relationship building skills: able to work with a variety of people and groups at multiple levels in a constructive and collaborative manner; including working across Group Companies
- Strategic thinking; ability to understand and consider relevant organizational / departmental impacts of decisions and departmental growth strategy
- Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions
- Strong time management skills to achieve objectives and meet deadlines
- Strong customer service orientation (responsive, consultative, collaborative and accurate)
- Superior attention to detail
- Ability to juggle multiple, competing, frequently changing time-sensitive deadlienes and priorities
- Ability to work effectively as part of a team
- Demonstrated knowledge of Software Development Lifecycle (SDLC)
- Knowledge of activities, tasks, practices, and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements
- Knowledge of Property & Casualty Insurance terminologies and processes is preferred
- Hands on/ working experience with Microsoft Azure DevOps preferred
EEO Statement:
Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.
-
Project Coordinator II
2 months ago
Los Angeles, United States Bel Air Internet Llc Full timeJob DescriptionJob DescriptionWho we areBAI Connect is the leading provider of Internet, Voice and Video services to Southern California, Las Vegas, Denver and Portland. As one of the fastest-growing communications providers in the country, BAI Connect provides services to multi-family and commercial properties including some of the most prestigious...
-
Office Coordinator II
1 week ago
Los Angeles, California, United States Pasadena Unified School District Full timePosition OverviewThe Pasadena Unified School District is seeking a dedicated Secretary II to join our team. This role is essential in providing administrative support within the educational environment.Key ResponsibilitiesManage daily office operations and assist in administrative tasks.Coordinate communication between staff, students, and parents.Maintain...
-
Patient Care Coordinator II
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timePosition OverviewJoin a prestigious organization recognized for its commitment to excellence. Cedars-Sinai has been honored with the National Research Corporation's Consumer Choice Award multiple times for delivering top-tier medical services in the region. Additionally, we have been acknowledged as the Advisory Board Company's Workplace of the Year for...
-
Healthcare Patient Coordinator II
5 days ago
Los Angeles, California, United States Tarzana Treatment Centers Full timePosition OverviewThe Healthcare Patient Coordinator II plays a crucial role in facilitating patient access to essential services. This position involves collaborating with various referral sources, including:Government agenciesNon-profit organizationsHospitals and medical groupsHealth centersMental health and substance use treatment providersAs a Patient...
-
Office Coordinator II
4 days ago
Los Angeles, California, United States BioPhase Solutions Full timeJob OverviewBioPhase Solutions is dedicated to connecting skilled professionals with opportunities in Southern California's scientific sector. We are seeking an Administrative Assistant II to support a prominent biotechnology firm in the Greater Los Angeles area.Compensation: $25-35/hour based on experience.Key Responsibilities:Deliver administrative and...
-
Office Coordinator II
4 days ago
Los Angeles, California, United States BioPhase Solutions Full timePosition OverviewBioPhase Solutions is dedicated to connecting skilled professionals with opportunities in Southern California's scientific sector. We are seeking an Administrative Assistant II to support a prominent biotechnology firm in the Greater Los Angeles area.Compensation: $25-35/hour based on experience.Key Responsibilities:Deliver comprehensive...
-
Clinical Research Coordinator II
1 month ago
Los Angeles, California, United States Cedars-Sinai Full timeJob Description The Clinical Research Coordinator II works independently providing study coordination including screening of potential patients for protocol eligibility, presenting non-medical trial concepts and details, and participating in the informed consent process. Responsible for accurate and timely source documents, data collection, documentation,...
-
Los Angeles, United States L.A. Care Health Plan Full timeCustomer Solution Center Enrollment Services Representative II Job Category: Customer Service Department: Enrollment Services Location: Los Angeles, CA, US, 90017 Position Type: Full Time Requisition ID: 11432 Salary Range: $50,216.00 (Min.) - $62,770.00 (Mid.) - $75,324.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency...
-
Los Angeles, California, United States L.A. Care Health Plan Full timeJob SummaryThe Customer Solution Center Enrollment Services Representative II is a key member of our team at L.A. Care Health Plan, responsible for ensuring the accuracy and integrity of member data in our core system. This role involves auditing, researching, and updating member information, as well as troubleshooting complex issues related to member...
-
Los Angeles, United States L.A. Care Health Plan Full timeJob Category: Customer Service Location: Los Angeles, CA, US, 90017 Position Type: Full Time Requisition ID: 11432 Salary Range: $50,216.00 (Min.) - $62,770.00 (Mid.) - $75,324.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County...
-
Los Angeles, United States L.A. Care Health Plan Full timeJob Category: Customer Service Location: Los Angeles, CA, US, 90017 Position Type: Full Time Requisition ID: 11432 Salary Range: $50,216.00 (Min.) - $62,770.00 (Mid.) - $75,324.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County...
-
Los Angeles, California, United States L.A. Care Health Plan Full timeJob SummaryThe Customer Solution Center Enrollment Services Representative II is responsible for ensuring the accuracy and integrity of member data in our core system. This includes auditing and updating provider and plan partner assignments, member demographics, and troubleshooting complex issues across all lines of business.This role requires strong...
-
Patient Services Coordinator II
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timePosition Overview:Align yourself with a prestigious organization recognized for its commitment to excellence. Cedars-Sinai has been honored with the National Research Corporation's Consumer Choice Award 19 times for delivering top-tier medical services in Los Angeles. Additionally, we have received the Advisory Board Company's Workplace of the Year award for...
-
Patient Service Coordinator II
2 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAbout the RoleCedars-Sinai is seeking a highly skilled Patient Service Representative II to join our team in the licensed clinics at Cedars-Sinai Medical Center. As a key member of our administrative staff, you will provide exceptional clerical and administrative support, while handling high volumes of patient coordination and complex scheduling.Key...
-
Veteran Services Coordinator I/II
1 week ago
Los Angeles, California, United States County of Lake Full timeDepartment: Health Services - Veterans Services DivisionLocation: Lake County, CAOverview:Under direct supervision, the Veteran Services Coordinator assists in the organization, management, and delivery of a comprehensive program dedicated to veteran services and benefits. This role involves providing guidance and support to veterans and their dependents...
-
Patient Care Coordination Specialist II
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timeJob OverviewAlign yourself with a prestigious organization known for its excellence. Cedars-Sinai has been recognized multiple times for delivering top-tier medical services in Los Angeles, earning the National Research Corporation's Consumer Choice Award 19 times. We take pride in our workplace culture, having been awarded the Advisory Board Company's...
-
Los Angeles, United States L.A. Care Health Plan Full timeSalary Range: $50,216.00 (Min.) - $62,770.00 (Mid.) - $75,324.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million...
-
Enhanced Care Management Coordinator II
4 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeSalary Range: $50, Min.) - $62, Mid.) - $75, Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation's largest publicly operated health plan. Serving more than 2 million members, we make sure our members get...
-
Credentials Coordinator II
2 months ago
Los Angeles, United States Cedars-Sinai Full time**Job Description** **Grow your career at Cedars-Sinai!** Cedars-Sinai Medical Center has been ranked the #1 hospital in California by U.S. News & World Report, 2023? 2024. Beyond an outstanding benefit package and competitive salaries. We take pride in hiring the best, most passionate employees. Our talented doctors, nurses and staff reflect the culturally...
-
Clinical Research Coordinator II
2 months ago
Los Angeles, United States CEDARS-SINAI Full timeJob DescriptionThe Clinical Research Coordinator II serves as the lead coordinator on an assigned portfolio of research studies, functioning independently to establish and coordinate logistics and processes for the conduct of research for the department. This individual will interact with principal investigators, subjects, clinic and research staff,...
