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Translation Coordinator

2 months ago

Newark, United States Synergy Interactive Full time

**Must be able to read and write in Japanese**


Responsibilities Include:

  • Translate, localize, and edit copy for various campaigns and products to maintain branded voice across different markets
  • Identify process opportunities and gaps, and coordinate with stakeholders on solutions
  • Review ticket statuses to ensure critical tickets are handled promptly and efficiently
  • Provide health checks on your portion of the pipeline, ensuring appropriate coverage at all times
  • Meet agreed upon SLAs for response and completion
  • Provide QA checks on already translated copy
  • Collaborate with business partners and stakeholders to ensure customers receive the right messaging at the right time

Basic Qualifications:

  • 5+ years of copywriting experience in the specified language or as a native speaker
  • 2+ years assisting in project management duties, managing pipelines, and improving workflows
  • A desire to seek out workflow improvements, communicate new methods, and implement solutions
  • Experience crafting customer-facing communications
  • Comfortable finding opportunities in ambiguity
  • Strong problem-solving skills
  • Outstanding work ethic and organizational skills
  • Extremely detail-oriented
  • Excellent communication skills

Preferred Qualifications:

  • 2+ years of marketing experience
  • Experience in the media industry
  • Experience within a subscription model