Client Service Coordinator
3 weeks ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIES Leadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multiply. #J-18808-Ljbffr
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Client Services Coordinator
2 weeks ago
Newark, Delaware, United States Paul Mitchell Schools Full timeAbout UsPaul Mitchell Schools is a rapidly expanding network of educational institutions dedicated to providing exceptional training in the beauty industry. Our culture emphasizes kindness and inclusivity, fostering a supportive environment for both staff and students. Position OverviewThe Client Services Coordinator plays a pivotal role in ensuring a...
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Client Service Representative
2 days ago
Newark, Delaware, United States City National Bank Full timeAbout the Role**Job Summary:**We are seeking a highly skilled Client Service Professional to join our team at City National Bank. As a key member of our operations team, you will be responsible for providing exceptional client service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide day-to-day servicing for...
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Client Service Professional
2 weeks ago
Newark, United States City National Bank Full timeOverview: Client Service Professional WHAT IS THE OPPORTUNITY? Performs day-to-day servicing for respective Team and clients. Works directly with clients in all areas of deposit and creditroperations (new accounts, wires, transfers, account activity, online banking etc.) Provides clients with accurate, timely and detailed information to ensure quality...
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Client Service Professional
1 month ago
Newark, United States CNB Full timeClient Service Professional WHAT IS THE OPPORTUNITY? Performs day-to-day servicing for respective Team and clients Works directly with clients in all areas of deposit and creditroperations (new accounts, wires, transfers, account activity, online banking etc.) Provides clients with accurate, timely and detailed information to ensure quality service and...
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Client Service Professional
1 month ago
Newark, United States CNB Full timeClient Service Professional WHAT IS THE OPPORTUNITY? Performs day-to-day servicing for respective Team and clientsWorks directly with clients in all areas of deposit and creditroperations (new accounts, wires, transfers, account activity, online banking etc.) Provides clients with accurate, timely and detailed information to ensure quality service and client...
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Language Services Coordinator
3 days ago
Newark, Delaware, United States Back to Basics Learning Dynamics Full timeJob DescriptionBack to Basics Learning Dynamics is seeking a highly organized and detail-oriented Language Services Coordinator to join our dynamic team. As a key member of our Language Department, you will play a crucial role in coordinating translation and interpretation services for our clients.Key ResponsibilitiesTranslation and Interpretation...
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Client Service Representative
3 days ago
Newark, Delaware, United States City National Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Professional to join our team at City National Bank. As a key member of our operations team, you will play a critical role in providing exceptional service to our clients and ensuring the smooth execution of day-to-day banking operations.Key ResponsibilitiesClient Service and...
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Pharmacy Services Coordinator
2 weeks ago
Newark, New Jersey, United States eTeam Full timeJob Overview:The Pharmacy Services Coordinator plays a crucial role in managing verbal and written requests for prior authorization from healthcare professionals and patients. This position is integral to the coordination of Pharmacy Services, which includes analyzing claim utilization, designing prescription plans, generating ad-hoc reports, and managing...
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Intake Coordinator
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Newark, United States Catholic Charities of the Archdiocese of Newark Full timeJob DescriptionJob DescriptionThe Immigrant & Refugee Services Division at Catholic Charities of the Archdiocese of Newark is seeking a Full Time Intake Coordinator to support Refugee Support Services program. The Intake Coordinator will be responsible for the following primary job duties: Manage reception area Assist potential clients with program...
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Newark, United States City National Bank Full timeWHAT IS THE OPPORTUNITY? Performs day-to-day servicing for respective team and clientsWorks directly with clients in all areas of deposit and credit operations (new accounts, wires, transfers, account activity, online banking etc.) Provides clients with accurate, timely and detailed information to ensure quality service and client retentionResolves client...
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Client Service Professional
6 days ago
Newark, United States City National Bank Full timeWHAT IS THE OPPORTUNITY? Performs day-to-day servicing for respective team and clientsWorks directly with clients in all areas of deposit and credit operations (new accounts, wires, transfers, account activity, online banking etc.) Provides clients with accurate, timely and detailed information to ensure quality service and client retentionResolves client...
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Client Service Professional
4 days ago
Newark, United States City National Bank Full timeWHAT IS THE OPPORTUNITY? Performs day-to-day servicing for respective team and clients Works directly with clients in all areas of deposit and credit operations (new accounts, wires, transfers, account activity, online banking etc.) Provides clients with accurate, timely and detailed information to ensure quality service and client retention Resolves client...
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Language Services Coordinator
1 week ago
Newark, United States Back to Basics Learning Dynamics Part time $25 - $30Job DescriptionJob DescriptionSeeking a Language Services Coordinator for our Language DepartmentBack to Basics Learning Dynamics has a vibrant and growing language department. We provide Translation and Interpretation services to State agencies. As the Language Coordinator, you will be handling the in-box of requests, coordinating interpreter jobs, handling...
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Language Services Coordinator
3 days ago
Newark, United States Back to Basics Learning Dynamics Full timeJob DescriptionJob DescriptionSeeking a Language Services Coordinator for our Language DepartmentBack to Basics Learning Dynamics has a vibrant and growing language department. We provide Translation and Interpretation services to State agencies. As the Language Coordinator, you will be handling the in-box of requests, coordinating interpreter jobs, handling...
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Language Services Coordinator
1 week ago
Newark, United States Back to Basics Learning Dynamics Part time $25 - $30Job DescriptionJob DescriptionSeeking a Language Services Coordinator for our Language DepartmentBack to Basics Learning Dynamics has a vibrant and growing language department. We provide Translation and Interpretation services to State agencies. As the Language Coordinator, you will be handling the in-box of requests, coordinating interpreter jobs, handling...
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Manager of Client Offboarding Services
1 week ago
Newark, Delaware, United States City National Bank Full timePosition Overview:MANAGER OF CLIENT OFFBOARDING SERVICESWHAT IS THE ROLE?This role is integral to collaborating with multiple divisions within the bank to effectively manage and execute client offboarding requests. It is essential to uphold the utmost confidentiality concerning all sensitive and proprietary bank information. The position ensures the...
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Client Service Representative
3 days ago
Newark, Delaware, United States City National Bank Full timeJob SummaryWe are seeking a highly skilled Client Service Professional to join our team at City National Bank. As a key member of our operations team, you will be responsible for providing exceptional client service and support to our clients.Key ResponsibilitiesProvide day-to-day servicing for clients and perform tasks related to deposit and credit...
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Client Service Representative
5 days ago
Newark, Delaware, United States City National Bank Full timeJob SummaryWe are seeking a highly skilled Client Service Representative to join our team at City National Bank. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and identifying opportunities for growth and improvement.Key ResponsibilitiesProvide timely and accurate...
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Substance Use Services Coordinator
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Newark, United States Licking County Alcoholism Prevention Program Full timeJob DescriptionJob DescriptionAre you a Licensed Chemical Dependency Counselor or Licensed Social Worker looking to make a difference? Join us at Licking County Alcoholism Prevention Program as a Full Time Corrections Substance Use Services Coordinator! In this role, you will have the opportunity to directly impact individuals struggling with substance use...
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PGIM Custom Harvest
1 week ago
Newark, United States PGIM Full timeJob Classification: Sales - Sales What you will do PGIM Custom Harvest is looking for an experienced Client Service Associate to focus on Retail Separately Managed Accounts. The Client Service Associate will work to strengthen relationships and ensure that clients are satisfied. PGIM Custom Harvest, a division of PGIM Investments, is a pioneer in the...
