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Front Desk Receptionist

4 months ago

Birmingham, United States Insight Global Full time

Job Summary:

One of Insight Global's clients, a large insurance company, is hiring for a Front Desk Receptionist in Birmingham, AL. The responsibility of the Front Desk Receptionist position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to:

  • Answer, screen, and direct telephone calls
  • Maintain telephone system and agency directory
  • Process incoming and outgoing mail; deliver outgoing mail to Post Office Box
  • Run daily reports and email to financial representatives
  • Process Reporting for the Home Office daily
  • Morning walk-through checklist
  • Maintain the reception area and conference rooms (clean and book rooms)
  • Maintain kitchen area – clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on/off
  • Maintain copy rooms
  • Maintain inventory and order office supplies as needed
  • Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS,
  • Maintenance, etc.
  • Answer basic policy owner/policy benefit questions and handle “change” requests
  • Occasionally may act as administrative support for financial representatives/staff as needed
  • Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
  • Order lunch for meetings

Qualifications:

  • 1+ years of experience in an office administration role
  • Strong customer service and communication skills
  • Experienced with MS Office applications – Word, Excel, Outlook
  • Strong work ethic and willingness to help out wherever needed



Compensation:

$15/hr to $17/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.