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Front Desk Coordinator

2 months ago

Birmingham Michigan, United States Together Women's Health, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Together Women's Health, LLC. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and efficient experience from check-in to check-out.

Key Responsibilities:
  • Front Desk Operations: Greet patients with a smile, manage patient flow, and ensure a welcoming environment.
  • Scanning and Filing: Accurately scan and file patient documents, maintaining a high level of organization and attention to detail.
  • Receptionist Duties: Assist with scheduling appointments, updating patient information, and completing registration processes.
  • Customer Service: Provide outstanding service to patients, addressing their concerns and needs in a professional and courteous manner.
  • Administrative Tasks: Perform various administrative tasks, including data entry, phone calls, and other duties as assigned.
Requirements:
  • Previous Customer Service Experience: Minimum 1 year of experience in a customer-facing role.
  • Scanning and Filing Experience: Previous experience with scanning and filing patient documents.
  • Medical Office Experience: Previous experience in a medical office setting, preferably with a women's health organization.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to interact with patients, staff, and providers.
  • Attention to Detail: High level of attention to detail, with the ability to multitask and prioritize tasks effectively.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on advancing your skills and career.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on teamwork and mutual respect.