Receptionist

3 weeks ago


Birmingham, United States Connexa Worx Full time
Job DescriptionJob DescriptionDescription
Job Title:
Office Receptionist
Location: Birmingham, AL
Job Type: Full-time

We are seeking a friendly and organized Office Receptionist to join our team. The ideal candidate will be the first point of contact for visitors, clients, and employees, ensuring a positive and professional experience for all. The Office Receptionist will manage the front desk, handle incoming calls, and provide general administrative support to various departments within the company.
Key Responsibilities
  • Front Desk Management:

    • Greet and welcome visitors, clients, and employees in a warm and professional manner.
    • Manage visitor sign-in and ensure they are directed to the appropriate department or individual.
    • Maintain a clean and organized reception area.
  • Phone and Email Communication:

    • Answer, screen, and forward incoming phone calls to the appropriate person or department.
    • Respond to general inquiries via phone or email and provide accurate information.
    • Manage the office's general email inbox and ensure timely responses.
  • Administrative Support:

    • Assist with scheduling appointments and meetings, ensuring conference rooms are prepared.
    • Handle incoming and outgoing mail, including packages, and distribute them accordingly.
    • Maintain office supplies inventory and place orders when necessary.
    • Assist in the preparation of documents, reports, and presentations as required.
    • Provide support for company events and meetings, including setup and coordination.
  • Customer Service:

    • Address customer queries and concerns with a positive attitude.
    • Ensure a high level of customer satisfaction by providing prompt and efficient service.
  • Security and Safety:

    • Monitor and maintain the security of the front entrance by following established protocols.
    • Assist in emergency situations by following the company's safety procedures.


Skills, Knowledge and Expertise
  • High school diploma or equivalent required; associate degree or certification in office administration preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
  • Ability to handle sensitive and confidential information with discretion.
  • Strong interpersonal skills and a customer-focused attitude.

Benefits
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance, dental, and vision coverage.
  • Paid time off, including vacation and holidays.
  • Opportunities for professional development and career growth within the company.
  • Vibrant work environment in Miami, offering cultural diversity and exciting lifestyle opportunities.

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