Administrative Support Specialist

3 months ago


Auburn, United States Addison Group Full time

Key Responsibilities:

  • Write and develop Standard Operating Procedures (SOPs) to streamline department processes.
  • Provide end-to-end administrative support across all functions, including claims, deductions, documentation, shipping, and data management.
  • Coordinate and manage activities for the entire team, ensuring smooth workflows.
  • Collaborate and work cross-functionally with various departments, including Legal, to align on key objectives.
  • Influence without direct authority, fostering cooperation and driving results within cross-departmental projects.
  • Attend bi-weekly and quarterly meetings outside of regular work hours (6-8am/pm) as required.
  • Lead and support automation processes, facilitating the transition from paper-based to digital systems.
  • Work with IT and other departments to implement new systems for enhanced efficiency.
  • Comfortable utilizing BI reporting tools and exploring innovative methods for data management.


Qualifications:

  • Proven experience in administrative roles with a focus on process improvement and cross-functional collaboration.
  • Strong knowledge of automation tools and systems implementation.
  • Familiarity with BI reporting tools and experience managing data in a digital environment.
  • Flexibility to attend meetings outside of standard work hours.
  • Excellent organizational and communication skills.
  • Ability to work independently and influence teams without direct authority.



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