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Spa Attendant

3 months ago

Napa, California, United States Pacific Hospitality Group Full time

Who We Are:

The Meritage Resort and Spa:

Named as one of the premier destinations in Northern California by Cond Nast Traveler, The Meritage Resort and Spa introduces a fresh approach to exploring Wine Country.

Nestled in the picturesque landscapes of Napa, the resort offers 467 rooms, featuring 51 luxurious suites, to deliver elegant accommodations complemented by deluxe amenities.

With award-winning dining options, lavish spa experiences set in an underground Estate Cave, onsite wine tasting rooms, a locally curated artisanal market, and a spacious communal lawn for leisure activities and exclusive concerts.

The Meritage flawlessly combines top-tier luxury with outstanding service to provide guests with a remarkable Napa Valley retreat. Join a vibrant team at one of Wine Country's finest establishments.

You're Excited About US Because You Will...

  • Warmly greet and assist guests upon their arrival, offering a brief orientation of the spa facilities.
Attend to guests' needs by providing amenities like water, robes, towels, slippers, and refreshments.

  • Ensure cleanliness across reception areas, treatment rooms, sauna and steam rooms, restrooms, spa/salon locker room, fitness center, and lounges.
  • Deliver exceptional customer service by attentively listening to and addressing guests' preferences and requests.
  • Handle guest concerns effectively within given authority, escalating matters to management when necessary.

We're Excited About YOU Because...

  • Demonstrate professionalism by displaying respect, empathy, and attentiveness towards guests' requirements.
  • Applicants must be at least 18 years old.
  • Availability to work flexible schedules based on hotel's operational demands, including weekends, holidays, and alternate shifts.
Job schedules may require holiday, weekend, and varied shift work.


The hourly pay rate for this role is $ The final rate offered will be determined by the company at its discretion, based on the candidate's experience, qualifications, and skill set.

Full-time employees in this capacity are eligible for an array of benefits including health, dental, vision, life insurance, 401k, educational assistance, and paid time off encompassing vacation and sick days.

This job listing provides a broad overview of the role and responsibilities associated with the position.

It does not cover every duty and obligation. The sequence of duties is not prioritized. Refer to the Job Description document for more details about this position.

This job description aims to outline the typical tasks carried out by individuals appointed to this role.

It is not an exhaustive list of responsibilities. The order of tasks described does not indicate their significance. For more specifics about this position, please refer to the Job Description.

We are committed to fostering an inclusive workplace environment.