Luxury Resort Attendant

7 days ago


Napa, California, United States Auberge Resorts Full time
Job Summary

We are seeking a highly skilled and customer-focused Spa Host to join our team at Auberge Resorts. As a Spa Host, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Guest Service: Greet guests as they enter the spa facilities, orientate them to the facilities, and provide personal guest service.
  • Operational Support: Review daily treatment schedules, prepare and maintain guest areas to meet our standards and protocols.
  • Preparation and Service: Prepare professional body care products, set up dry sauna rooms, and prepare baths as needed.
  • Poolside Service: Take drink orders, prepare drinks, and serve poolside.
  • Housekeeping: Keep pool areas tidy by removing towels, cups, and dishes and restock.
  • Logistics: Transport linen carts to the laundry facility.
Requirements
  • Previous Experience: Previous experience in customer service, personal care industry, or pool service position in a luxury resort environment.
  • Communication Skills: Excellent communication style and ability to work in a fast-paced outdoor environment with an outgoing team within a large department.
  • Personality: Possess a personality that constantly goes above and beyond.
About Us

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. We invite guests to create unforgettable stories in some of the world's most desirable destinations.



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