Spa Attendant
3 weeks ago
The Spa Attendant is responsible for maintaining the cleanliness of the Spa and performs other housekeeping duties as assigned.ResponsibilitiesQualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- This position requires strong attention to detail the ability to communicate effectively with guests and team members verbally or in written form.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
Responsibilities
- Approach all encounters with guests and Associates in a friendly service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Use proper two-way radio etiquette at all times when communicating with other Associates.
- Utilize a daily checklist to complete projects as assigned.
- Maintain Spa Indoor Pool and Health Club area neat and clean at all times dust tables and chairs remove dirty towels replenish beverage and beverage supplies etc.
- Maintain Bathrooms clean by checking continuously keep floor dry at all times
- Maintain Health Club Equipment by cleaning with approved disinfectant products
- Deliver /Replenish clean towels if applicable to assigned sections.
- Ensure all equipment is clean and in proper working condition.
- Report any and all deficiencies to the appropriate manager.
- Complete special projects as assigned by Spa Director.
- Before leaving section collect all trash and take to/dispose in outside trash dumpsters per hotel procedures.
- Practice safe work habits to ensure safety to guests fellow Associates and self.
- Handle all guest requests in a friendly efficient and courteous manner.
- Handle items for 'Lost and Found' according to the hotel standards.
- At the end of the shift turn in all keys and assignment sheets to the Spa Office.
- Be familiar with Aimbridge Hospitality policies and house rules.
- Associates must at all times be attentive friendly helpful and courteous to all guests managers and other Associates.
- Vacuum guest corridors as trained.
- Maintain the stairwells to hotel standards.
- Maintain cleanliness and organization of Spa and linen rooms.
- Attend meetings as required by management.
- Perform any other duties as requested by management.
Source: Hospitality Online
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