Current jobs related to patient resource specialist - Lincoln Illinois - Memorial Health
-
Pet Care Specialist
3 weeks ago
Lincoln, Nebraska, United States Hotel Resource Full timeAbout Our HotelAt Hotel Resource, we're not just a hotel, we're a community of pet lovers who work together to provide exceptional care for our furry friends. As a Pet Care Specialist, you'll play a vital role in ensuring our pets receive the best possible care during their overnight stay.About Your RoleAs a Pet Care Specialist, you'll be responsible...
-
Human Resources Specialist
4 weeks ago
Lincoln, New Hampshire, United States Hubbell Power Systems Full timePosition Title: Human Resources SpecialistCompany: Hubbell Power SystemsOverview:The Human Resources Specialist will play a pivotal role as a strategic partner within the organization, collaborating closely with management to enhance workforce effectiveness. This position encompasses a wide range of HR functions, including recruitment, employee relations,...
-
Human Resources Specialist
4 weeks ago
Lincoln, Nebraska, United States Sun Tan City Full timeBenefits:401(k) plan401(k) matching contributionsDental coverageFlexible work hoursHealth insurance optionsCareer advancement opportunitiesPaid leaveVision coverageHuman Resources Specialist - Full-timePosition OverviewThe Human Resources Specialist plays a vital role in the execution of HR practices and provides daily administrative support. Key objectives...
-
Patient Care Specialist
3 weeks ago
Lincoln, California, United States Fresenius Medical Care North America Full timeAbout this RoleAs a Patient Care Specialist at Fresenius Medical Care North America, you will play a vital part in supporting individuals with kidney disease, their families, and your fellow healthcare team members. You will build deep relationships with patients when they come into our clinics.How You Grow or AdvancePrevious healthcare experience is not...
-
Human Resources Specialist
4 weeks ago
Lincoln, Nebraska, United States Continental Full timeCompany Overview:Continental is at the forefront of innovative technologies and services aimed at fostering sustainable and connected mobility for individuals and their goods. Established in 1871, this technology leader provides safe, efficient, intelligent, and cost-effective solutions across various sectors including vehicles, machinery, traffic, and...
-
Patient Registration Specialist
2 weeks ago
Lincoln, Nebraska, United States Ponca Tribe of Nebraska Full time{"title": "Patient Registration Specialist", "summary": "The Ponca Tribe of Nebraska is a federally recognized Tribe offering a range of health, social, educational, and cultural services. We are seeking a Patient Registration Specialist to register patients using the EHR/RPMS system, conduct patient interviews, and verify patient information.",...
-
Patient Financial Specialist
5 days ago
Lincoln, Nebraska, United States Cancer Partners of Nebraska Full timeJob Title: Patient Financial SpecialistWe are seeking a highly skilled and detail-oriented Patient Financial Specialist to join our team at Cancer Partners of Nebraska. As a Patient Financial Specialist, you will play a critical role in ensuring the financial well-being of our patients and their families.Key Responsibilities:Manage insurance verification...
-
Human Resources Specialist
4 weeks ago
Lincoln, Nebraska, United States Liberty First Credit Union Full timeJob OverviewGeneral Summary:The Human Resources Specialist will oversee the daily operations of the HR department, which includes recruiting and interviewing personnel, managing compensation and benefits, and ensuring adherence to company policies and procedures.Key Responsibilities:Monitors, documents, and ensures compliance with both mandatory and optional...
-
Human Resources Specialist
4 weeks ago
Lincoln, Nebraska, United States Liberty First Credit Union Full timeJob OverviewGeneral Summary:The Human Resources Specialist will oversee the daily operations of the HR department, which includes recruiting and interviewing candidates, managing compensation and benefits, and ensuring adherence to company policies and procedures.Key Responsibilities:Monitors, tracks, and documents compliance with required and optional...
-
Human Resources Specialist
4 weeks ago
Lincoln, Nebraska, United States Liberty First Credit Union Full timeJob OverviewGeneral Summary:The Human Resources Specialist will oversee the daily operations of the HR department, which includes recruiting and interviewing personnel, managing compensation and benefits, and ensuring adherence to company policies and procedures.Key Responsibilities:Monitors, tracks, and documents compliance with both mandatory and optional...
-
Resource Allocation Specialist
4 weeks ago
Chicago, Illinois, United States Rand Worldwide, Inc Full timeJob OverviewThe Resource Allocation Specialist at Rand Worldwide, Inc. will focus on the strategic planning and distribution of resources for various projects. This role is essential in adjusting resource requirements for ongoing initiatives and ensuring optimal resource utilization across the organization.Key ResponsibilitiesCollaborate with the Project...
-
Patient Services Resource Manager
4 weeks ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timePosition Overview:The Patient Services Resource Manager embodies the core mission, vision, and values of Northwestern Memorial Healthcare, ensuring adherence to the organization's ethical standards and compliance with all relevant policies and regulations.Role Summary:This position acts as a pivotal resource for patient service and administrative personnel,...
-
Clinical Resource Nurse
2 weeks ago
Lincoln, Nebraska, United States BryanLGH Medical Center Full timeJob SummaryBryanLGH Medical Center is seeking a highly skilled Clinical Resource Nurse to join our team. As a Clinical Resource Nurse, you will serve as a clinical resource for patient care units, collaborate with nurse leaders, medical staff, and nursing staff to provide expert clinical support and improve patient care and outcomes.Key...
-
Human Resources Specialist
3 weeks ago
Lincoln, Nebraska, United States Army National Guard Units Full timeJob SummaryThis is a challenging opportunity to join the Army National Guard Units as a Human Resources Specialist (Labor Relations). As a key member of our team, you will be responsible for providing expert advice and guidance on labor relations issues, ensuring a positive and productive work environment for all employees.Key ResponsibilitiesProvide Labor...
-
Referral Coordinator
3 weeks ago
Lincoln, Nebraska, United States Bluestem Health Full time**Job Summary**Bluestem Health is seeking a highly organized and detail-oriented Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in ensuring seamless communication between our clinic and outside specialists, facilitating timely referrals and appointments for our patients.**Key Responsibilities:**Referral...
-
Referral Coordinator
2 weeks ago
Lincoln, Nebraska, United States Bluestem Health Full time**Job Summary**Bluestem Health is seeking a highly organized and detail-oriented Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in ensuring seamless communication between our clinic and external specialists, facilitating timely referrals and appointments for our patients.**Key Responsibilities:**Referral...
-
Patient Safety Specialist
7 days ago
Lincoln, Nebraska, United States Bryan Health Full timeJob SummaryThe Patient Safety Specialist is a key member of our team at Bryan Health, responsible for ensuring the highest standards of patient safety and quality care. This role involves facilitating patient safety monitoring, reporting, and improvement activities, as well as coordinating with department and entity leaders to ensure a thorough review of...
-
Patient Safety Specialist
2 weeks ago
Lincoln, Nebraska, United States Bryan Health Full timeJob SummaryThe Bryan Health Patient Safety Specialist is responsible for facilitating patient safety monitoring, reporting, and improvement activities. This role involves coordinating with department and entity leaders to ensure thorough reviews of incidents, conducting root cause analyses, and developing corrective action plans.Key ResponsibilitiesCommit to...
-
RN Resource Pool Specialist
5 days ago
Lincoln, Nebraska, United States Chi Full timeOverviewYour time at work should be fulfilling and rewarding. At CHI, we strive to create a work environment that inspires and motivates our team members. As a Registered Nurse in our Resource Pool, you will have the opportunity to work with a variety of patients, nurses, providers, and therapists each day.ResponsibilitiesAs a Registered Nurse in our...
-
Human Resources Support Specialist
4 weeks ago
Lincoln, Alabama, United States Aerotek Full timeJob OverviewWe are seeking a dedicated Human Resources Support Specialist to provide essential administrative assistance that ensures the smooth operation of our office environment.Key ResponsibilitiesDeliver administrative support to facilitate efficient office functions.Assist project teams with various tasks related to organization and effective...
patient resource specialist
3 months ago
Overview:
Under general and direct supervision by the Supervisor, Patient Resources they are responsible for creating an excellent impression of Lincoln Memorial Hospital's resources to patients, families and other external customers over the phone or in person.
The Patient Resource Specialist will coordinate and participate in a variety of duties assigned with the pre-visit process including patient identification, pre-registration, pre-authorization, and patient appointment scheduling.
The Patient Resource Specialist provides payment options, collects patient balances due as appropriate, and effectively triages, documents, and initiates referrals of patients for financial assistance, per the Illinois Fair Patient Billing Act, Illinois Uninsured Patient Discount Act, and established Patient Financial Services procedures.
The Patient Resource Specialist is responsible for maintaining knowledge of Joint Commission standards, Patient Rights and Responsibilities, HIPAA compliance, as well as departmental/Health System policies and procedures.
Qualifications:
Education:
High School diploma or GED equivalent required.
Experience:
Two (2) years of business office experience, preferably in the areas of Patient Access, billing, collections, insurance principles/practices, or accounts receivable.
3+ years of customer service experience required. Medical terminology, medical office registration or billing experience strongly preferred.
CPSI/Evident systems experience preferred.
Other Knowledge/Skills/Abilities:
Knowledge of medical terminology, Current Procedural Terminology (CPT,) HCPCS, CCI Edits, diagnosis (ICD-10 CM) coding and procedural (ICD-10 PCS) coding, Revenue Codes, as well as UB-04 and Explanation of Benefits (EOB) interpretation.
Working knowledge of computers is required, with the ability to enter and retrieve data, and electronically notate patient accounting software and other required applications/systems.
Must demonstrate excellent oral and written communication and customer service skills, with ability to maintain a calm and professional demeanor in high stress situations.
Demonstrated ability to remain flexible, and consistently exercise sound judgment and initiative in very stressful situations. Ability to effectively manage competing priorities and work independently in a rapidly changing environment.
Must demonstrate ability to educate, persuade, and negotiate effectively with patients and families.
Familiarity with state and federal regulations, insurance requirements/guidelines, and hospital, department and Joint Commission policies and procedures (obtained within 1 year of hire and maintained throughout employment).
Responsibilities:
Assist customers or others regarding patient account issues.
Educate patients/others regarding the resolution of billing, private pay options, collection efforts, coordination of benefits, third party and governmental payment criteria, insurance coverage, payments, and denials.
Serve as a liaison between external resources, colleagues, and patients.
Demonstrate superior patient relations and interpersonal skills; demonstrate an appropriate level of mental and emotional tolerance and even temperament when dealing with colleagues, patients and general public, using tact, sensitivity and sound judgment; promote a positive work environment and contribute to the overall team efforts of the department and organization.
Coordinate accurate patient data collection to verify insurance eligibility and determine financial obligation, which may include collection of copayments and deductibles.
Effectively negotiate with patients and families to explain, collect, and record patient payments and/or deposits, within electronic payment and patient accounting systems.
Effectively triage, document, and initiate referrals of patients for financial assistance to MHS Patient Financial Services, completing necessary paperwork/application.
Reviews and combines multiple financial accounts for individual patients. Explains available payment options and establishes appropriate payment plans with patients/ responsible parties, per departmental policies and procedures.
Research and resolve complex issues associated with patient accounts. As applicable, identify, document, and report problematic trends to management.
Accurately record all customer visits, ensuring proactive discussion of all the patient's accounts. Note, log, and batch accounts according to established departmental procedures.
Accurately and thoroughly document the pertinent collection activity performed. Complete/send daily account payment reconciliation reports to appropriate teams within MHS Finance Department.
Identify, prioritize, and resolve problematic accounts. Perform appropriate review/investigation/verification of patient eligibility for possible payer sources and/or financial assistance.
Coordinates with MHS Patient Financial Services, Patient Access, Case Management, Scheduling, and clinical departments to ensure consistent financial documentation across the enterprise, and an interdisciplinary approach to patient and organizational needs.
Build strong working relationships with assigned business units, hospital departments or provider offices. Identify trends in payment issues and communicate with internal and external customers as appropriate to educate and correct problems.
Responsible for completing all steps of pre-registration/registration; verifies patient identity and demographic information through the patient interview. Identifies and captures appropriate health insurance information and benefit eligibility. Provides Advance Directive information and distributes required patient information.
Orients and cross-trains others within assigned area of responsibility as directed and defined by management. Understands the functionality of all computer systems related to job function. May assist other areas within the unit or department, as necessary, during times of special needs or staff absences.
Coordinate patient or family requests for records with HIM.
Performs other related work as required or requested.