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GEHC - Sales Support Analyst - Specialist I

3 months ago

Duluth, Minnesota, United States Bayone Full time
Note- manager wants to see candidates only with an degree from an accredited university, not an online degree.

This is a repost of GEJP nd GEJP so please do not submit candidates who you have already submitted in the past and shorlisted, new resources only.

There were submissions made outside of the requested locations listed below( Chicago and Atlanta area preferred ).

Please do not submit candidates in the PST time zone.

Note- Last year when we posted this opening we had too many customer support or call center people and were not a match.

Candidates need to be located in GEJP Please have our recruiters focus on those areas.

This position is a Sales Business Analyst, someone who has business analytical capabilities in a Sales organization. Someone who assists in improving the sales cycle.

This is not an IT Business Analyst but having IT capabilities is good but these people are going to be analyzing how sales people do their business.

Candidates with Sales Operations Analysis and Commercial strategy/effectiveness analysis are preferred.

Do not recruit off the title in FG, use the title "Commercial Services Analyst. "

Job Title:
Commercial Analyst, Services
No

of Resources :
1

Timing impact:
start immediately 12 month contract

Work shift (days/hours): standard business hours 8am-5pm

Work location (Remote/hybrid/City, state):
11465 Johns Creek Parkway, Johns Creek, GA 30097

Remote. Ideal - Desire is for the candidate to be local to Atlanta area. There is flexibility for some in office days/meetings.

Mostly the job is fully remote but in the beginning it would be preferred if the candidate will be in office once a week for training and working sessions.

If not local to Atlanta those session would be remote. The manager does not want to totally exclude non local talent.

Required skill set :

Proven analytical skills, sales process knowledge, attention to detail, proficient in and dashboard reporting, extensive excel user, strong communication skills, and self-starter.

See consolidated job description for specific requirements attached.

Temp to Perm (Yes/No) : yes
No travel
This job description covers the scope of all four different roles. The deliverables will be allocated amongst the four positions. Looking for a candidate who can generally handle the types of responsibilities listed.

Commercial Analyst, Services
Client Healthcare | Healthcare USA & Canada | Sales | LPB
Remote, Atlanta |

Hiring Manager:
Ingrid Moon

Job Description Summary

Responsible for supporting the Services Commercial Execution team through data driven analytics, standardized metrics, and impactful Service Market Life-cycle insights to drive profitable growth programs within the Services Commercial team.

Role requires effective partnership with Sales, Product Management, Operations, and other stakeholders to define commercial needs, determine market drivers, identify potential targets, and deliver robust, scalable analytics for commercial teams to achieve sales performance.

This position is also responsible for dashboard reporting delivering leading indicators and funnel vitality metrics for the Commercial team to effectively manage their funnel.

This position will support the Commercial Execution team drive center of excellence culture and performance across initiatives.

Job Description
Roles and Responsibilities

  • Provide Service Market & Life-cycle analytics including capture trends, installed base targeting programs and business planning activities to drive sales volume.
  • Leverage data to segment the market, identify targets and support Product Management expand sales through product launches and campaign activations.
  • Deliver Service market analytics to quantify the Client installed base, understand addressable market, and measure share performance across portfolios.
  • Drive share gain growth programs by determining customers with aged Client assets for lead generation call campaigns. Supply asset and customer analytics and measure progress to achieve success.
  • Drive share gain growth programs by identifying under penetrated product portfolios and customer segments and building opportunity campaigns for commercial teams.
  • Provide analytical support for initiatives to gain price and improve margin.
  • Prepare analytics to measure the client service experience and drive stickiness within strategic client partnerships.
  • Drive analytics to support simplification of commercial offerings.
  • Measure expansion efforts to drive upgrades of installed base assets.
  • Advance strategic channel coverage alignment initiatives and partner with Commercial teams to increase effectiveness.
  • Partner with cross-functional teams to improve data quality leveraged in daily management systems (DMS).
  • Deliver routine analytics for scorecards, monthly leadership operating reviews, and other standard reporting.
  • Design, build and deploy dashboards to provide leading indicators and measure performance for the Service Commercial teams and programs.
  • Help drive new metrics, tracking methodologies and data visualizations to better understand performance of install based trends and insights across the Service Commercial and adjacent equipment sales and delivery teams.
  • Suggest improvement for enhanced efficiency and process improvements.
Required Qualifications

  • 3-5 years of experience supporting a large matrixed sales organization requiring iterative modeling or analytics.
  • Bachelor's degree.
  • Strong data analytics and reporting skills (i.e. Ability to manage large datasets, assess impact, identify trends and insights to drive positive outcomes).
  • Advanced MS-Excel user.
  • 3-5 years of experience with or Siebel.
  • 3 years of experience with dashboards and reporting.
  • Knowledge of sales process.
  • Results oriented with ability to translate strategy with data and facts.
Desired Characteristics

  • Strong oral and written communication skills.
  • Strong interpersonal skills.
  • Demonstrated ability to understand requirements, document, plan, and execute programs.
  • Business Intelligence Tools (Power BI, Spotfire, Einstein Analytics, Anaplan).
  • Knowledge of Data Governance principles.
  • Knowledge of Project Management.
  • MedTech or Healthcare experience.