Territory Sales Specialist
6 days ago
About the Role
WEG Electric Corp. is seeking a Territory Sales Specialist to provide support and guidance to customers and outside sales personnel. This role focuses on delivering an exceptional customer experience.
Key Responsibilities:
- Act as the primary interface for WEG, guiding customers and outside teams through the company's inner workings to ensure a positive and complete customer experience.
- Receive and process customer requests, proactively involving all company resources to answer questions to customer satisfaction.
- Continuously grow knowledge of WEG's catalog products to quickly and confidently support customer applications.
- Evaluate and process inquiries to provide pricing, stock availability, necessary modifications, and/or engineering requirements to ensure the proper product options are presented.
- Process orders, verifying all information to support order accuracy, on-time delivery, and the customer experience.
- Proactively follow up on opportunities to ensure all customer expectations have been met.
- Oversee company-identified accounts to ensure the customer base supports company goals.
- Coordinate with and provide support to an assigned list of outside sales team members, focusing on removing obstacles to enhance their ability to grow new business.
- Lead the on-boarding process for new customers and develop those accounts until they can transition to a team account.
- Other duties and tasks as assigned.
Requirements:
- High School diploma and/or 1+ years of experience supporting customers or outside sales personnel.
- Functional Microsoft Office skills.
- Moderate understanding of industry trends, market forces, and customer expectations.
- Basic product knowledge and applications.
- Proficiency with the product catalog.
- Phone etiquette for customer interaction.
About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world, producing over 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, with five main businesses: Motors, Energy, Automation, Coatings, and Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The company offers a pleasant work environment, competitive compensation, and a full benefits package.
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