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Booking Clerk, Pain Management
3 months ago
- Performs secretarial and other related duties to assist administrative and medical staff.
- Verifies insurance coverage at time appointment is scheduled and again at check in.
- Obtains, tracks and enters prior authorizations, referrals and any other payor prior notification requirements.
- Schedules procedures in accordance with payor policies, procedures and regulations. Follows up as needed on any outstanding prior notification requirements and reschedules appointments as necessary.
- Obtains patient demographic and insurance information to set up file, and any accompanying correspondence. Registers patients and post Pain Management charges that include physician services, procedures and other center services.
- Schedules patients for treatment and visits to the Pain Management Center including appointments for providers, schedules laboratory testing, diagnostic imaging, procedures, family psychological and physical therapy conferences and referrals.
- Answers telephone, screens calls, takes messages and provides information according to established policy. Processes incoming and outgoing mail.
- Follows established hospital/department/unit policies, procedures, quality assurance, safety, environmental and infection control.
- Participates in collaborative practice meetings and PI projects.
- Enters information into the EMR (Electronic Medical Record) System in an accurate and timely manner.
- Accepts and process payments from patients, including but not limited to co pays, deductibles and balance due, etc. Provides receipts for payments received.
- Performs other related duties as requested/directed.
- Ability to read, write and communicate in English
- High School Diploma or GED required
- Successful completion of Medical Terminology course with a Grade C or better, or successfully pass medical terminology challenge exam with 80% or better
- 1 year current patient registration experience
- 1 year secretarial experience in a medical environment
- Keyboarding at 30 wpm
- Knowledge of third party billing
- Previous scheduling experience preferred