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Customer Service Representative/dispatcher
3 months ago
Part-time CSR and Dispatcher
Weekend availability
Roto-Rooter, El Cajon's premier provider of plumbing and drain cleaning services, is looking for a unique individual to join our team as a
PART-TIME,
WEEKEND CUSTOMER SERVICE REPRESENTATIVE AND DISPATCHER.
IMMEDIATE OPENINGS FOR THOSE READY TO WORK
Essential functions of the position include:
- Provide world class customer service through scheduling, communication and follow-up with our customers.
- Overcome customer scheduling objections/questions by explaining benefits of using Roto-Rooter.
- Handle customer issues and make invoice adjustments concerning billing or service.
- Dispatch and communicate with technicians efficiently to maximize their productivity and ensure customer experience is excellent.
- Maintain accurate time tracking on all service technicians and plumbers.
- Followup with customers to ensure they are happy with our services.
- Followup with customers to schedule work on provided estimates.
Salary based on experience and skill set.
If you are an energetic, self-starter with a focus on achievement, please send your resume with salary requirements.
- We are an Equal Opportunity Employer committed to hiring a diverse work team_
Job Type:
Part-time
Pay:
From $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Weekends as needed
Work Location:
In person
