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Customer Service Representative
2 months ago
**Job Summary:**
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at DAP Health. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and visitors.
**Key Responsibilities:**
- Provide a warm and welcoming greeting to all patients and visitors
- Assist patients with check-in and check-out processes
- Answer phone calls and respond to patient inquiries
- Resolve patient concerns and issues in a timely and professional manner
- Maintain accurate and up-to-date patient records
- Perform other administrative tasks as needed
**Requirements:**
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of medical terminology
**What We Offer:**
- A competitive hourly rate
- A comprehensive benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
