Current jobs related to Customer Service Representative - El Cajon, California - California Solar
-
Customer Service Representative
2 weeks ago
El Cajon, California, United States Provider Contract Food Service Full timeProvider Contract Food Service is a company that specializes in providing culinary and hospitality excellence to its clients. We are looking to add a Customer Service Representative - Cashier to our Food Service Team.Job Summary:This is an entry-level position at the onsite cafe at Shadow Mountain Community Church. The ideal candidate will have excellent...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include inspecting and maintaining equipment,...
-
Customer Service Representative
2 months ago
El Cajon, California, United States Kroger Full timeCustomer Service Representative Position at KrogerAs a Customer Service Representative at Kroger, you will play a vital role in creating a positive shopping experience for our customers. Your exceptional customer service skills and ability to work in a fast-paced environment will make you an asset to our team.Key Responsibilities:Bagging and Checkout: Ensure...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Multi-Site Management, LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Multi-Site Management, LLC. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, operating a cash register, and performing various duties as assigned.Key ResponsibilitiesProvide...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States U-Haul Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that our customers receive the highest level of support and...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Domino's Pizza LLC Full timeAbout the JobWe're on the hunt for a talented Customer Service Representative to join our dynamic team at Domino's Pizza LLC. As a key member of our crew, you'll be responsible for delivering exceptional customer experiences, ensuring our customers receive their orders with a smile. If you're passionate about providing top-notch service and have a knack for...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Ensure orders are organized and accurate.Maintain...
-
Customer Service Representative
4 weeks ago
El Cajon, California, United States Geary Pacific Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to inbound and outbound calls...
-
Customer Service Representative
4 weeks ago
El Cajon, California, United States Wingstop Restaurants Full timeDeliver World Class Service at WingstopWe are seeking a skilled Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences by:Greeting guests and providing a warm welcomeAnswering phone calls and taking ordersDelivering orders and ensuring guest...
-
Customer Service Representative
1 month ago
El Cajon, California, United States Geary Pacific Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to inbound and outbound calls...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Mercedes-Benz of El Cajon Full timeJob SummaryThe Mercedes-Benz of El Cajon is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience for all visitors to our dealership.Key...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Allstate Jim Kelly Insurance Agency Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Insurance Sales Representative at Allstate Jim Kelly Insurance Agency. The ideal candidate will be responsible for providing exceptional service to current and prospective clients, assisting them with their insurance needs, and driving sales...
-
El Cajon, California, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full timeJob Title: Customer Service Representative/Inside Sales RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative/Inside Sales Representative to join our team at DAIKIN COMFORT TECHNOLOGIES DIST INC. As a key member of our sales team, you will be responsible for providing exceptional customer service,...
-
Customer Service and Inside Sales Representative
2 weeks ago
El Cajon, California, United States Daikin Full timeCustomer Service Representative Role at DaikinAs a Customer Service Representative at Daikin, you will be responsible for receiving and responding to customer inquiries, both internal and external. This includes entering and updating caller information into the CRM database to ensure timely and satisfactory resolution of customer issues. Additionally, you...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Provider Contract Food Service Full timeJob Summary:Provider Contract Food Service is a locally grown company that specializes in providing culinary and hospitality excellence to our clients. We are seeking a skilled Cashier to join our team at the onsite cafe at Shadow Mountain Community Church. This is an entry-level position that requires no prior experience. As a Cashier, you will be...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Geary Pacific Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Geary Pacific Supply. As a key member of our sales team, you will be responsible for providing exceptional service to our customers, including heating and air conditioning contractors. Your primary goal will be to ensure that our customers...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Mercedes-Benz of El Cajon Full timeJob Title: ReceptionistJob Summary:The Receptionist plays a vital role in providing exceptional customer service to our valued clients. As the first point of contact, you will be responsible for greeting customers, answering phone calls, and directing them to the appropriate department. If you have a passion for delivering top-notch customer service and are...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States Geary Pacific Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our heating and air conditioning contractors, ensuring timely and accurate order fulfillment, and promoting our products and services.Key...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States BankTalent HQ Full timeCustomer Service SpecialistAt BankTalent HQ, we're seeking a highly skilled Customer Service Specialist to join our team in El Cajon, CA. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships with our customers.Key...
-
Customer Service Representative
3 weeks ago
El Cajon, California, United States COMPETITIVE PLUMBING & DRAINS INC Full timeJob SummaryCompetitive Plumbing & Drains Inc. is seeking a highly organized and customer-focused individual to join our team as a Dispatcher/Office Assistant. This role is responsible for scheduling and dispatching service calls, handling customer inquiries, and providing administrative support to our team of plumbers.Key ResponsibilitiesSchedule and...
Customer Service Representative
2 months ago
**Customer Service Agent**
At California Solar, we're looking for a skilled Customer Service Agent to join our team. As a vital part of our Customer Service team, you'll ensure an effortless experience for our customers by being the main point of communication during the project life cycle.
This role involves coordinating with customers and colleagues to drive project completion in a timely manner, while producing a 5-Star experience for every customer.
**Key Responsibilities**
Maintain customer communication through Zendesk ticketing system
Navigate ticketing system and record accurate notes
Proactively communicate to customers to provide project status updates (scheduling updates, project timelines, scope changes, etc.)
Problem solve to push jobs forward in a timely manner
Generate goodwill for the company in the form of 5-star reviews and referrals.
Manage pipeline of customers in a variety of work queues (pre-site, overlay and NEM)
Answer incoming calls and field questions from customers
Advocate for the customer and engage with the appropriate staff to ensure project is meeting SLAs and timelines
Advocate for the company and use knowledge and sincerity to overcome customer frustrations around construction challenges
Utilize conflict management skills and escalate issues as needed
Display an approachable confidence while talking to customers and assisting them throughout their project.
**Requirements**
A minimum of 2 years of customer service experience
Exceptional written and verbal communication, time management and follow-up skills required
Ability to quickly develop positive rapport with customers via phone and email
High level of organization with the ability to prioritize and multitask
Intermediate skills in Microsoft Office Word and Outlook
Ability to work in a fast-moving environment maintaining a positive attitude in stressful situations
Solution-minded, always looking for ways to improve efficiency, communication, and the customer experience
Ability to follow through on assigned tasks and projects with minimal supervision
Experience working in the construction industry a plus
Experience with Salesforce or other CRM's a plus
High school diploma required
**What We Offer**
Excellent benefits package includes: Medical, Dental, Vision, 401k, Voluntary Life & AD&D Insurance, HSA, Employee Assistance Program
Paid sick and vacation time
Training and advancement opportunities
**Equal Opportunity Employer**
California Solar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
"}