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Receptionist

3 months ago

Kansas City, Missouri, United States Holiday by Atria - Garden Village Full time

Overview:

We create communities where employees thrive in their work, helping our residents thrive in their homes.

We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.

Atria Senior Livings family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, youll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now

Responsibilities:

In the role of Receptionist, you will be responsible to provide office support for the Community.

  • Resident Relations answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community.
  • Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community.
  • Answer incoming calls and greet walk in traffic in a polite professional manner
  • Assist potential residentsby completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader; making sure to direct/pass messages to the appropriate party.
  • Complete discovery sales calls as needed and schedule appointments for the sales leader.
  • Provide back up support and assistance to the Enrichment Coordinator as needed.
  • Suggest and drive resident, visitor and guest participation in completing the survey questionnaire.
  • General Community Paperwork responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.
  • Keep staff and resident records current
  • May perform other duties as needed and/or assigned.
Qualifications:
  • High School diploma or GED
  • Previous experience providing office support preferred
  • Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
  • Proven customer service skills
  • Effective communication skills, both written and verbal
  • Self-starter, team player, not afraid to jump in and assist where needed.