Medical Office Receptionist

2 weeks ago


Kansas City, Missouri, United States Goconfluent Full time

Medical Office Receptionist | Full Time

Job Category: Office Requisition Number: FRONT005388

Job Overview

Goconfluent is seeking a dedicated and professional full-time Medical Office Receptionist to join our team. This role involves providing exceptional support at our front desk while also assisting as a Rehab Aide. The clinic operates with flexible hours, ensuring a dynamic work environment.

Key Responsibilities:

  • Make a positive first impression on all patients and visitors.
  • Deliver exemplary service to both internal and external customers.
  • Manage patient appointment scheduling through established systems.
  • Conduct data entry of sensitive health information accurately.
  • Process and document patient payments efficiently.
  • Utilize a multi-line phone system for effective communication.
  • Handle the faxing, mailing, and filing of medical records and other confidential documents.
  • Prepare bank deposits and manage daily charge postings.
  • Verify patient insurance benefits and secure necessary pre-certifications.
  • Maintain clear communication with clinic and billing staff regarding patient matters.
  • Engage with referring providers and their office personnel effectively.
  • Participate in ongoing educational activities and attend staff meetings.
  • Uphold the highest standards of confidentiality and adhere to all HIPAA regulations.
  • Perform additional duties as assigned.

Qualifications:

Skills: Strong organizational abilities, attention to detail, and excellent communication skills.

Behaviors: Team-oriented, motivated, and capable of thriving in a fast-paced environment.

Education & Experience: Previous front office experience in a healthcare setting is preferred.

Licenses & Certifications: Relevant certifications may be required.



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