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Engagement Specialist

3 months ago


Chicago, Illinois, United States SS&C Full time

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Get To Know The Team:

SS&C provides premier global investment technology to support the front, middle and back-office designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C, we foster career growth at all levels within the company and encourage employees to take ownership of their careers. As a result, many of our leaders have risen to their current roles, as we vigorously advocate upward and lateral mobility. We recruit the best and the brightest for our team by seeking talented, hard-working individuals who are enthusiastic about learning and realizing their potential.

The Product Specialist Trading team is responsible for the implementation of electronic trading connections between MarketTrader clients and various third-party providers. The position will be focused on the execution of tasks and projects related to these FIX trading solutions, which are critical to our clients.

We are looking for an individual that exhibits both leadership and project management skills, who can effectively communicate with all stakeholders. To succeed in this position, the candidate must also be able to think critically, stay organized, and prioritize issues. An understanding of electronic trading workflows, the financial industry, technical troubleshooting, or FIX protocol is preferred.

Why You Will Love It Here

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do:

  • Empower SS&C MarketTrader software clients to unlock the full benefits of electronic trading, leveraging our extensive network of sell-side brokers and partner vendors
  • Implement and maintain foundational elements of MarketTrader with an emphasis on trading and FIX protocol
  • Manage several projects at once with various cross-functional teams, including both internal and external parties
  • Troubleshoot ambiguous software issues and questions, working with internal resources and other product experts
  • Build relationships internally (sales/account managers, project managers, developers) and externally across the industry (clients, sell-side brokers, partner IT firms)

What You Will Bring:

  • Bachelor's Degree from a related field
  • Exceptional written and verbal communication skills
  • Strong organization, time management, and prioritization skills
  • Consistent positive attitude, even when dealing with difficult situations
  • Ability to manage expectations on deliverables to internal and external stakeholders
  • Capacity to understand key interdependencies and impact of work
  • Proactivity to complete tasks and pick up projects
  • Experience in financial services and/or technology preferred
  • Experience with FIX protocol and/or electronic trading preferred

Thank you for your interest in SS&C To further explore this opportunity, please apply through our careers page on the corporate website at

#LI-Eze

#LI-MB3

#LI-Hybrid

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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