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Public Safety Dispatch Lead III

3 months ago

Northfield, Minnesota, United States St. Olaf Full time

Job Description

Job Title:
Public Safety Dispatch Lead

Classification:
Student Employee (non-exempt)

Name and Address of Employer:
St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057

Department Name:
Public Safety

Unit Number (5 digits): 16315

Length of Position:
See Employment Authorization

Contact Person/Supervisor:
Zita Toth Gaddis

Pay Rate (Check One) Standard Hourly Rate X Supervisory/Special Skills Hourly Rate

To be selected for this position of Dispatch Lead, students MUST currently be employed with Public Safety as a Public Safety Dispatcher.

Description of the Position:
(Purpose of the Position): Primary answerer of the 24/7 Public Safety telephone. Under the direction of the Department of Public Safety and Communications Center Director, conduct training for new Dispatch hires.

Transferable Skills:
Communication, information management, emergency preparedness.

Duties and Responsibilities:

  • Under the direction of the Department of Public Safety and Communications Center Director, conduct training for new Dispatch hires.
  • Answer the Public Safety emergency number, gather important information, and dispatch officers.
  • Report emergencies to the Northfield Police, Fire or Rescue Departments as requested.
  • Dispatch on-campus Emergency Medical Technicians (EMT's) to medical calls.
  • Answer calls for Safe Ride & Safe Walk and dispatch as appropriate.
  • Contact college facilities personnel as requested.
  • Enter telephone calls received and important information into the records management system.
  • Provide accurate information to callers.

Qualifications:
(Education/Experience/Skills)

  • Prior experience as a student dispatcher.
  • Clean campus conduct record.
  • Successful completion of provided training program.
  • Successful completion of a background check which may include: criminal background checks, reference checks, verification of work history, verification of any required academic credentials, licenses, and/or certifications.
  • Effective verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work with minimal supervision.
  • Must be dependable and responsible.
  • Ability to work effectively during scheduled hours.
  • Ability to handle and safeguard confidential information.