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Human Resources Director

3 months ago

Madison, Wisconsin, United States Marcus Hotels Full time


The Pfister Hotel is thrilled to welcome a dynamic leader to support the human capital needs of our renowned property in Milwaukee, Wisconsin.

As the Chief of Human Resources, you will directly supervise Human Resource services delivered to The Pfister Hotel, Mason Street Grill, and Wisconsin Hospitality Linen Service, overseeing approximately 400 associates.

This position is a vital part of our Executive Committee, ensuring your input influences decision-making at the highest level.

Immerse yourself in the legacy of The Pfister Hotel, an iconic Milwaukee establishment since 1893 and proudly part of the Marcus Hotels & Resorts' collection.

Key Highlights:

  • With a history spanning 130 years, we are renowned for our impeccable style and unparalleled service
  • Recipient of the esteemed AAA Four Diamond status for an impressive 47 years
  • Join a select group of only 11 properties across North America with this prestigious accolade

Responsibilities:

  • Oversee all aspects of Human Resources administration, including associate relations, recruitment, training, benefit management, and more
  • Directly manage the Human Resources team, comprising a Coordinator, Manager, and Assistant Director
  • Lead labor relations with three unions, handling negotiations, compliance, training, and grievances
  • Guide on associate relations matters, investigations, coaching, and policy enforcement
  • Recommend and participate in training programs, staying updated on industry trends
  • Conduct annual goal setting, performance reviews, and manage salary increases and bonuses
  • Develop yearly budgets for labor and HR expenses, ensuring accurate forecasts
  • Act as a valuable member of the Executive Committee, collaborating closely with operational departments
  • Support high potential leaders' development and advocate for their advancement
  • Champion associate recognition and service excellence initiatives
  • Ensure compliance with policies, standards, and employment laws at all levels
  • Provide oversight on compensation practices, benefit administration, safety compliance, and more

Requirements:

  • Bachelor's Degree in a related field
  • Minimum of 10 years in HR with experience in talent acquisition, training, and benefits management
  • At least 5 years of HR leadership experience, ideally in a hospitality setting
  • Strong interpersonal skills and budget management experience
  • Familiarity with PeopleSoft (HRIS) and/or Taleo Enterprise (ATS) is a plus

Benefits:

  • Health, dental, vision, and life insurance offered after one month
  • Company-paid life insurance up to 1x annual salary
  • Additional voluntary benefits available
  • 401k matching after one month
  • Annual bonus based on performance
  • Discounted hotel rates, dining, and other facilities at Marcus Hotels & Resorts properties
  • Free downtown parking and dry cleaning services

About Us:

A part of The Marcus Corporation, Marcus Hotels & Resorts boasts a storied 60-year history of excellence in operations and service. We are dedicated to creating exceptional experiences for both guests and associates, expanding our portfolio of 15 distinctive hotels and resorts in the U.S.

Note:

This job description provides an overview of responsibilities and skills required for the role, not an exhaustive list.

The Pfister is an Equal Opportunity Employer