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Accounts Receivable Associate
3 months ago
Fenix Group's inception brought together several smaller brands, each born from the vision of small business owners. These entrepreneurs shared a profound love for their industry, a passion for their products, and an unwavering commitment to their loyal customers. Their businesses thrived because customers could rely on quality products, friendly service, and dedicated technical support. Each brand became synonymous with exceptional quality, performance, and genuine care.
What united these brands was a shared dream-a dream to transcend individual success and create a meaningful impact on the industry. Under one unified team, Fenix Group, they aimed to achieve the extraordinary.
With that in mind, we are executing on a transformation to build a results-driven and goal-oriented culture cemented by our core values of reliable, can-do, curious, team player, and achievement. We are focused on listening to customers to better understand and service their needs, identifying opportunities for growth within the market, and pursuing ways to leverage technology and automation both within our manufacturing plants, but also across our entire organization for our long-term success.
Finance Vision
Our Finance Department serves as a valued strategic partner driving financial excellence and innovation, enabling our company's growth through data-driven insights, prudent risk management, and optimal resource allocation.
This Accounts Receivable Associate position plays a key role on our finance team by managing and optimizing our accounts receivable process to ensure timely payment from customers to Fenix. This role will offer you growth by providing you experience with the basics of A/R and collections and then expanding to add additional accounting duties and projects as your skillset grows. It's an opportunity to get your foot in the door and have career security by gaining valuable experience
What You Will Get To Do Each Day:
Accounts Receivable:
You will spend about 60% of your time completing a variety of accounts receivable tasks including:
- Daily invoicing for all shipments across our 6 brands and 3 locations
- Collecting payments from customers and recording the transaction in the system
- Creating credit memos & processing returns upon approval
- Generating reports on accounts receivable status
- Maintaining and updating bookkeeping databases & spreadsheets
- Conducting customer research and account reconciliation to ensure accuracy
- Performing day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivable data
- Preparing and sending monthly statements to customers
- Processing credit requests from new customers
- Reconciling the A/R ledger to ensure all payments are accounted for and properly posted
Collections
You will spend the other 40% of your time actively completing collections, including:
- Communicating with customers via phone and email to request payment and arrange payment plans, as necessary
- Developing and maintaining a good working relationship with customers to facilitate timely payment
- Researching and resolving invoice disputes and other billing inquiries from customers.
What You Will Need To Be Successful:
- Associate's degree in accounting.
- 1-2 years of accounting or collections experience. Previous internship experience is a plus.
- A friendly, empathetic personality balanced a dedication to holding customers accountable.
- A willingness to jump in and problem solve different situations, whether it be an external or internal customer.
- Tenacity to push through a difficult situation or customer.
- An organized approach to your work and the ability to follow provided rules and guidelines.
- A sense of urgency and efficiency to get assigned work completed by the deadline, balanced with the patience to tactfully address both internal and external customers. This role may require putting in a few extra hours at month end to hit our close date deadline.
- A curiosity to learn, grow, and develop to take on additional responsibilities.
