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Patient Access Representative Associate

2 months ago

Hopkins, Minnesota, United States Optum Full time
Part-Time Patient Access Representative Associate

At Optum, we're passionate about helping people live healthier lives. As a Part-Time Patient Access Representative Associate, you'll play a vital role in supporting our team and making a meaningful impact on the communities we serve.

Key Responsibilities:

  • Greet and welcome patients in person, providing a positive and professional experience.
  • Collect demographic and insurance information, ensuring accurate and timely registration.
  • Verify eligibility and benefits information for payers, interpreting results to ensure seamless care.
  • Collect co-pay or deductibles, responding to questions regarding financial assistance programs.
  • Use resources and tools to complete accounts in assigned work queues, ensuring efficient and effective workflow.

Requirements:

  • 6+ months of customer service experience in an office/hospital setting.
  • Intermediate level of proficiency with Microsoft Office Products.
  • Ability to work 8 hour day and/or evening shifts, 28 hours per week.
  • Must be 18 years or older.

Preferred Qualifications:

  • Revenue Cycle Experience.
  • General office experience.
  • Epic experience.

At Optum, we're committed to creating a culture of diversity, equity, and inclusion. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.

We're an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.