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Admissions Representative
3 months ago
FHE Health boasts a "Best in Class" state-of-the-art inpatient treatment facilities, outpatient and sober living campus' that promotes a strong sense of community while also providing patients with ongoing access to our multi-disciplinary team and services. We have been voted as "Top Work Places" eight years in a row.
What Are We Looking for?
We are looking for an Admissions Coordinator. Must be experienced in Mental Health admissions. Reports to the Director of Admissions.
Benefits of the Admissions Representative
As a full time, Admissions Representative you will be offered the following benefit options:
- Medical
- Dental
- Vision
- Supplemental Life
- Disability
- 401k
- Personal PTO
- Vacation Time
- Employee Assistance Program
Duties and Responsibilities
- Screens clients for appropriateness and eligibility
- Fields inbound traffic calls from clients
- Keeps up with any clients who are in transit
- Processes any B2B leads
- Makes scheduled outbound calls for clients
- Communicates between nursing/medical and admissions
- Answers inquiries and screens calls from hospitals, families, patients, etc., and provide appointments that include orientation material, presentation, tour and closing.
- Makes recommendations regarding treatment options
Required qualifications:
- 1 + year of prior addiction of mental health admissions experience
- High School diploma or GED
- Strong sales ability and high-quality customer service
- Highly organized and able to prioritize multiple tasks
- Ability to work well under pressure