Patient Advocate Representative
12 hours ago
We are seeking a highly skilled Patient Advocate Representative to join our team at Conifer Health Solutions. As a Patient Advocate Representative, you will play a critical role in ensuring that patients receive the best possible care and support throughout their healthcare journey.
Key Responsibilities- Conduct thorough interviews with patients and/or family members to assess their needs and eligibility for various programs.
- Record and maintain accurate documentation of all activities performed on account, including financial clearance and collections.
- Perform financial clearance functions, including collections, and prepare accounts for Financial Assistance review.
- Develop and maintain strong relationships with patients, hospital staff, and community resources to ensure seamless care coordination.
- Conduct field visits to patient homes for skip tracing and/or assisting patients with documents.
- Communicate effectively with hospital case management, social services, and admissions staff to ensure timely and accurate case screening determinations and outcomes.
- High school diploma or equivalent required; minimum 2 years of work experience in social services or hospital admitting/related area preferred.
- Working familiarity with Federal, State, and County programs, as well as P/C systems and Microsoft Office applications.
- Excellent communication and interpersonal skills, with ability to work independently and prioritize multiple tasks efficiently.
- Bi-lingual (Spanish) preferred.
This role requires the ability to sit and work at a computer terminal for extended periods, as well as walk through hospital environments and visit patients at bedside. Some travel may be required.
Conifer Health Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive benefits package and opportunities for professional growth and development.
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Patient Advocate Liaison
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Patient Advocate Liaison
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