Admissions Representative Nights

1 week ago


Deerfield Beach, Florida, United States FHE Health Full time
{"title": "Admissions Representative Nights", "content": "About FHE Health

FHE Health is a leading provider of behavioral healthcare services, delivering innovative and personalized treatment for individuals struggling with addiction and mental health disorders.

Our team of compassionate professionals is dedicated to providing exceptional care and support to our patients and their families.

Job Summary

We are seeking an experienced Admissions Representative to join our team on a night shift. As a key member of our admissions team, you will be responsible for screening clients for appropriateness and eligibility, processing inbound traffic calls, and communicating with nursing and medical staff.

Responsibilities
  • Screen clients for appropriateness and eligibility
  • Field inbound traffic calls from clients after hours
  • Keep up with clients in transit during overnight shift
  • Process B2B leads overnight
  • Make scheduled outbound calls for clients who request a call later in the evening
  • Communicate between nursing/medical and admissions during overnight shift
  • Answer inquiries and screen calls from hospitals, families, patients, etc.
Requirements
  • 1+ year of prior addiction or mental health admissions experience
  • High School diploma or GED
  • Strong sales ability and high-quality customer service
  • Highly organized and able to prioritize multiple tasks
  • Ability to work well under pressure
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
", "lang_code": "en-US"}

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