Admissions Representative Night Shift
2 days ago
FHE Health is a leading provider of behavioral healthcare services, delivering high-quality, medically integrated treatment for individuals struggling with addiction and mental health disorders. Our team of compassionate professionals is dedicated to serving this vulnerable population with innovative, evidence-based approaches.
Job SummaryWe are seeking an experienced Admissions Representative to join our Night Shift team. As a key member of our admissions team, you will be responsible for screening clients for appropriateness and eligibility, processing inbound traffic calls, and communicating with nursing and medical staff during overnight hours.
Responsibilities- Screen clients for appropriateness and eligibility for treatment
- Field inbound traffic calls from clients after hours
- Process B2B leads overnight
- Make scheduled outbound calls for clients who request a call later in the evening
- Communicate with nursing and medical staff during overnight hours
- Answer inquiries and screen calls from hospitals, families, patients, and provide appointments that include orientation material, presentation, tour, and closing
- Make recommendations regarding treatment options
- 1+ year of prior addiction or mental health admissions experience
- High School diploma or GED
- Strong sales ability and high-quality customer service
- Highly organized and able to prioritize multiple tasks
- Ability to work well under pressure
- Availability to work Nights and Weekends
As a full-time Admissions Representative, you will be offered a comprehensive benefits package, including medical, dental, vision, supplemental life, disability, 401(k), personal PTO, vacation time, and an Employee Assistance Program.
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Deerfield Beach, Florida, United States FHE Health Full time{"title": "Admissions Representative Nights", "content": "About FHE HealthFHE Health is a leading provider of behavioral healthcare services, delivering innovative and personalized treatment for individuals struggling with addiction and mental health disorders.Our team of compassionate professionals is dedicated to providing exceptional care and support to...
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