Current jobs related to Bilingual Spanish Client Representative - Albany, New York - Demo - Maximus

  • Bilingual Spanish Client Service Representative

    3 weeks ago

    Albany, New York, United States Demo - Maximus Full time

    Job SummaryWe are seeking a highly skilled and multilingual Bilingual Spanish Client Service Representative to join our team at Demo - Maximus. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Bilingual Sales Representative

    3 weeks ago

    Albany, New York, United States VMware Full time

    Bilingual Sales Associate - Spanish and Portuguese RequiredThis role presents a unique opportunity to be a key player in the channel business, collaborating directly with partners and customers. You will be aligned with specific territories, working closely with field teams in the regions you serve. This position will immerse you in our internal tools and...

  • Client Support Specialist

    4 weeks ago

    Albany, New York, United States Enlightened, Inc. Full time

    Job OverviewPosition Title: Call Center Customer Service RepresentativeCompany Overview: Enlightened, Inc. is a leading Information Technology (IT) Consulting firm recognized for its innovative solutions and commitment to client success. We focus on leveraging technology to address complex business challenges, ensuring that our clients receive the highest...

  • Bilingual Health Assistant

    6 days ago

    Albany, New York, United States Linn County Department of Health Services Full time

    Job SummaryWe are seeking a highly skilled and bilingual individual to join our team as a Bilingual Health Aide. As a key member of our front office team, you will provide exceptional customer service, assist with administrative tasks, and provide interpretation services to our clients.Key ResponsibilitiesProvide interpretation services for clients in a...

  • Client Support Specialist

    3 weeks ago

    Albany, New York, United States Enlightened, Inc. Full time

    Job OverviewPosition Title: Call Center Customer Service RepresentativeCompany Overview: Enlightened, Inc. is a distinguished Information Technology (IT) Consulting firm dedicated to assisting clients in navigating intricate business challenges through innovative technology solutions. We are committed to maintaining our status as industry leaders by...

  • Client Support Specialist

    3 weeks ago

    Albany, New York, United States Enlightened, Inc. Full time

    Job OverviewPosition Title: Call Center Customer Service RepresentativeCompany Overview: Enlightened, Inc. is a distinguished Information Technology (IT) Consulting firm dedicated to assisting clients in navigating intricate business challenges through innovative technology solutions. We are committed to maintaining industry excellence, prioritizing...

  • Bilingual Health Assistant

    24 hours ago

    Albany, New York, United States Linn County Department of Health Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Bilingual Health Aide to join our team at the Linn County Department of Health Services. As a key member of our staff, you will play a vital role in providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesAssist with front office duties, including...

  • Bilingual Health Assistant

    2 days ago

    Albany, New York, United States Linn County Department of Health Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Bilingual Health Aide to join our team at the Linn County Department of Health Services. As a key member of our staff, you will play a vital role in providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesAssist with front office duties, including...

  • Insurance Sales Representative

    2 weeks ago

    Albany, New York, United States Freeway Insurance Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Sales Trainee to join our team at Freeway Auto Insurance. As an Insurance Sales Representative, you will be responsible for assessing customer needs, providing quotations, and developing relationships with business partners in the community.Key ResponsibilitiesCustomer Service:...

  • Client Service Representative

    2 weeks ago

    Albany, New York, United States Demo - Maximus Full time

    About the Role:We are seeking a highly motivated and detail-oriented Client Service Representative to join our team at Demo - Maximus. As a Client Service Representative, you will play a critical role in providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Answering Incoming Calls: Respond to...

  • Insurance Sales Representative

    2 weeks ago

    Albany, New York, United States Freeway Insurance Services Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Sales Trainee to join our team at Freeway Auto Insurance. As an Insurance Sales Trainee, you will be responsible for assessing customer needs, providing quotations, and developing relationships with business partners in the community.Key ResponsibilitiesCustomer Service: Provide...

  • Client Service Representative

    2 weeks ago

    Albany, New York, United States Demo - Maximus Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Service Representative to join our team at Demo - Maximus. As a key member of our customer service team, you will play a critical role in providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswer incoming calls from consumers,...

  • Customer Service Representative for Dutch Market in Barcelona

    2 weeks ago

    Albany, New York, United States Larioja Full time

    Job SummaryLarioja is seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.Key ResponsibilitiesAnswer customer inquiries via phone and emailAdvise customers on selecting the right product...

  • Bilingual Health Assistant

    3 days ago

    Albany, New York, United States Linn County Department of Health Services Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Bilingual Health Aide to join our team at the Linn County Department of Health Services. As a key member of our staff, you will play a vital role in providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesAssist with front office duties, including...

  • Customer Service Representative for Dutch Market

    5 days ago

    Albany, New York, United States Trabajos Full time

    Customer Service for Dutch MarketWe are looking for a highly skilled and experienced customer service representative to join our team at Trabajos. As a customer service representative, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.Key Responsibilities:Answering customer enquiries via email and...

  • Inside Sales Specialist

    3 weeks ago

    Albany, New York, United States VMware Full time

    Bilingual Sales Associate - Spanish and Portuguese RequiredThis role offers a distinctive career opportunity to act as a key player in the channel business, collaborating directly with partners and customers. You will be aligned with specific regions, working closely with field teams in the designated countries. This position will equip you with expertise in...

  • Customer Service Representative for Dutch Market

    2 weeks ago

    Albany, New York, United States Trabajos Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a Dutch speaker, you will be responsible for providing exceptional customer service to our Dutch clients.Key Responsibilities:Answering customer enquiries via email and telephoneAdvising customers on selecting the right product for their...

  • Bilingual School Psychologist Position

    4 days ago

    Albany, New York, United States Soliant Full time

    Job OverviewSoliant is seeking a dedicated and qualified School Psychologist to provide essential psychological services within the school setting. As a School Psychologist, you will work closely with students, teachers, and parents to support students' emotional, academic, and social success.Key ResponsibilitiesConduct bilingual evaluations for students in...

  • Travel Nurse RN Position

    5 days ago

    Albany, New York, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RNWe are seeking a skilled Travel Nurse RN to join our team at HealthEcareers - Client in Albany, Georgia.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAs a Travel Nurse RN, you will provide high-quality patient care in a Med Surg...

  • Client Support Associate

    2 weeks ago

    Albany, New York, United States Shore Marketing Group Full time

    Client Support RepresentativeShore Marketing Group is seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative. As a key member of our Client Support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Engage with potential...

Bilingual Spanish Client Representative

3 months ago

Albany, New York, United States Demo - Maximus Full time

Please Refer to the NYSOH Maximus Job Description Below

Pay and Benefits:

  • Pay rate $16.00 per hour
  • $1,500 Retention Bonus (eligible after 120 days of employment)
  • Quarterly Bonus Opportunity up to 5% of your Quarterly earnings
  • Paid training onsite for 6 weeks (after successful completion of training there is the opportunity to work REMOTE)
  • Benefits (including Paid Time Off)
  • A variety of weekday and weekend shifts that meet lifestyle and family goals
  • Supportive work environment
  • Many opportunities for promotion and career advancement
  • No cold calling, sales or collection calls

The Bilingual Client Service Representatives supporting Medicaid, Child Health Plus and Marketplace serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. CSRs assist callers by answering general inquiries, providing information to prospective enrollees, and fulfilling consumer requests via email, mail, or digital download.

Primary Responsibilities:

  • Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols
  • Meet Quality Assurance (QA) and other key performance metrics
  • Transfer/refer consumers to appropriate entities according to the established guidelines
  • Facilitate the fulfillment of consumer requests for materials via mail, email, or download
  • Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate
  • Track and document all inquiries using the applicable systems
  • Escalate calls or issues to the appropriate designated staff for resolution as needed
  • Facilitate translation services for non-English speaking callers according to procedures
  • Attend meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems

Additional Duties and Responsibilities:

  • Responsible for adhering to established safety standards
  • Must be able to remain in a stationary position for an extended period of time
  • Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
  • Work is constantly performed in an office environment
  • Performs other duties as assigned by management

Requirements:

  • Bilingual Spanish and English, speak, read, and translate
  • High School Diploma or equivalent
  • 0 – 1 years of experience
  • Strong data entry and telephone skills
  • Previous experience with computers, phone systems, and headsets preferred
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced work environment
  • Must be able to work as a team member, as well as independently
  • Ability to successfully execute many complex tasks simultaneously
  • Previous experience in customer service preferred

Please Refer to the NYSOH Maximus Job Description Above

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With approximately 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with Maximus through one of our dynamic customer service centers.

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.