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Customer Service Representative for Dutch Market
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a Dutch speaker, you will be responsible for providing exceptional customer service to our Dutch clients.
Key Responsibilities:
- Answering customer enquiries via email and telephone
- Advising customers on selecting the right product for their needs
- Preparation and calculation of price quotations
- Preparation of virtual samples
- Manage print proofs between suppliers and customers
- Send shipping information and assure on-time delivery
- Assuring customer satisfaction
Requirements:
- Native Dutch speaker
- High level of English or Spanish
- Excellent verbal and written skills
- Previous experience in a customer service position
- Bachelor's Degree
- Proactive and responsible person with a passion for customer support
What We Offer:
- Immediate start and a fixed contract (after probation period)
- Working hours: Monday to Friday 09:00-18:00h
- Dynamic and multicultural work environment
- Competitive fixed salary + attractive commission scheme