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Business Development Associate

3 months ago

Moline, Illinois, United States UnityPoint Health Full time
Overview

UnityPoint at Home

Customer Service/Retail Sales Representative

Moline, IL

Monday-Friday 8AM-4:30PM

Full-time + Benefits

Responsibilities

  • Responsible for creating a culture of collaboration, innovation, learning, teamwork and professional practice, consistent with the mission, vision and values of the company.
  • Establish effective mechanisms of communication with staff, providers, customers and the management team to foster an environment of openness, trust, teamwork and staff development.
  • Continuously review HME store operations, equipment, supply and rental needs and assignment of responsibilities to ensure customers and organizational service needs are met.
  • Communicate with management regularly to review service issues and opportunities for improvement to ensure the delivery of high quality service to all internal and external customers.
  • Actively promote HME store sales and rentals to all identified customers to ensure continuous growth and profitability.
  • Provide troubleshooting assistance to staff for equipment, supply and rental issues.
  • Maintain current information on products, insurance changes, reimbursement trends and other market trends that may affect store profitability.
  • Reviews daily and monthly reports verifying all financial transactions, balancing charges and payments for Point of Sale transactions.
  • Assists in the provision of quality equipment and supplies to patients/clients in a cost-effective manner.
  • Delivers and sets up or picks-up equipment to/from storefront and hospital.
.

Qualifications

  • High School or Vocational School graduate or an equivalent combination of education and experience.
  • Ability to work as a collaborative team member.
  • Read, speak and write fluent English and perform simple arithmetic computations.
  • Ability to understand and apply guidelines, policies and procedures.
  • Strong verbal and written communication skills.
  • Ability to take initiative and exercise independent judgment, decision making and problem solving expertise.
  • Knowledge of personnel administration and customer relation principles.
Why UnityPoint Health?

  • Commitment to our Team - We've been named a Top 150 Place to Work in Healthcare 2022 by Becker's Healthcare for our commitment to our team members.
  • Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
  • Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.


Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.

#UPaHomeNursing

  • Area of Interest: Patient Care;
  • FTE/Hours per pay period: 1.0;
  • Department: Operations- HME- QC;
  • Shift: Mon-Fri 8:30-5:00;
  • Job ID: 146765;