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Customer Experience Associate

2 months ago

Moline, Illinois, United States Von Maur Full time

About the Role:

As a Gift Wrap Associate at Von Maur, you will play a vital role in representing our brand and delivering exceptional customer experiences. Your attention to detail and ability to work efficiently will ensure that every customer leaves our store with a memorable and satisfying experience.

Key Responsibilities:

  • Customer Interaction: Greet customers sincerely, be friendly, and thank every customer to create a positive and welcoming atmosphere.
  • Gift Wrapping: Prepare and wrap gifts timely, with attention to detail, to ensure a professional finish.
  • Department Maintenance: Replenish gift wrap supplies and maintain a clean and organized department to meet customer expectations.
  • Merchandise Preparation: Gift wrap and prepare merchandise for shipping to ensure timely and accurate delivery.
  • Adaptability: Be prepared to work a seasonal schedule that may vary based on business needs.

What We Offer:

We are committed to supporting your growth and well-being at work and at home. Our benefits package includes:

  • Competitive Wages: A fair and competitive compensation package that reflects your value to our team.
  • Generous Merchandise Discount: Enjoy discounts on merchandise to enhance your shopping experience and support your personal style.
  • No Extended Holiday Hours: Enjoy a more balanced work-life schedule during peak holiday periods.

About Us:

Von Maur is a family-owned company that values its employees and strives to create a positive and supportive work environment. Our commitment to customer service and employee satisfaction is reflected in our reputation as a great place to work. We are dedicated to helping you grow professionally and personally, and we look forward to welcoming you to our team.