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Business Analyst Ii/information Services
3 months ago
Business Analyst II/Information Services
North Orange County Community College District
Position Number:
P
Location:
District Services
Department:
District Information Services
Percentage of Employment: 100%
Months of Employment: 12 Months Per Year
Work Schedule:
Monday
Perform complex business and system analyses and administration of current business practices and processes and recommend modifications or new processes to facilitate integration with designated enterprise system modules, including testing and implementation.
Lead other technical staff in the analysis of essential functional requirements; translate user expectations into technical specifications for enhancement and customization of projects; evaluate with functional and/or technical users to reengineer work processes to integrate with and complement system functionalities.
Collaborate closely with a wide variety of administrative and academic departments across the campus community to promote programs which support the department's goals.
Serve as the department and program Subject Matter Expert (SME); collaborate and inform campus Institutional Research staff and applicable District committees; serve as the campus representative at user group conferences as required.
Lead, analyze, and perform the successful development, maintenance, testing and validation of data collection processes (e.g., MIS data) for funding formula calculations, accountability, research, and decision-making purposes, ensuring data quality and integrity for the department/campus.
Provide technical consultation to campus administrators and other internal and external stakeholders of department initiatives and programs for the effective design and implementation of data collection and quality control procedures.
Remain current with developments in hardware and software systems and equipment related to District systems and needs to advise staff and recommend systems changes, updates, and/or new technology as appropriate.
Serve as committee chair and/or department representative on related assigned committees and workgroups.
Attend campus and District planning meetings with technical staff and end-users to facilitate communication between parties concerning their needs and requirements.
Lead projects, establish project milestones and timelines, and provide work direction to functional and/or technical staff; provide coordination of office activities as needed.
Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.
Primary Purpose:
Working Relationships:
The Business Analyst II/Information Services maintains frequent contact with the Chancellors Office of the California Community Colleges, federal agencies, contract programmers, vendors, faculty, administrators, and staff at campus and District departments.
Knowledge, Skills, and Abilities:
Knowledge of principles, practices and methods of business process and systems analysis, including business modeling using data and process flow diagrams
Knowledge of system design theory, concepts and principles including data
management and administration and development concepts
Knowledge of methodologies for developing program and user documentation and user training materials
Knowledge of methods and practices for conducting unit and system testing
Knowledge of database design concepts and data management software
Knowledge of systems integration design concepts
Knowledge of project management tools and techniques, including managing project schedules and effective change management and control
Knowledge of District organization, operations, policies and objectives
Knowledge of applicable sections of State Education Code and other applicable laws
Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary
Knowledge of record keeping procedures
Ability to perform business process analyses and reach sound, logical conclusions regarding essential user needs and requirements
Ability to facilitate and lead user meetings, negotiate understanding and build consensus agreements
Ability to work effectively and collaboratively in a team environment, either as a team member or team leader
Ability to make effective use of query tools to design complex reports using reporting tools such as SQL, Argos and Microsoft Access
Ability to prepare clear, concise and comprehensive specifications, reports, studies, documentation, and other writ