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Case Manager

3 months ago

Frederick, Maryland, United States Service Coordination, Inc. Full time

Looking for a job working in your community and advocating for those underserved individuals? See Below:
Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others

Why should YOU want to work with us?

  • We offer competitive pay, including ALL travel (mileage + drive time) and quarterly bonus potential
  • Generous Employee Referral Program
  • Excellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid shortterm and longterm disability and life insurance, 403(b) match (up to 5% of your annual salary), generous vacation and sick leave accrual and holiday pay
  • Extensive paid training and employerprovided laptop and cell phone
  • Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews


Our roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support.

SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.

Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat.

They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support.

Does this sound like you? Send us your resume for review We'd love to see what you bring to the table

If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more

SCI Summary:


SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models as well as a concierge level geriatric care management and care partner model.


  • By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.
  • Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.
  • You will be eligible for mileage reimbursement at the federal rate.

Job Summary:

Provide Case Management services to individuals who have an intellectual disability and/or developmental disability.

Primary objectives of this position include:

  • Establish positive working relationships through a solutionbased approach with each person served, their team and additional external stakeholders
  • Routinely explore options, areas of interest and preferences and growth opportunities for each person served
  • Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided
  • Meet statemandated requirements for all duties of the Service Coordinator role
  • Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities
  • Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided
  • Ensure that the services provided meet statemandated standards.

Essential Duties:

  • Advocate on behalf of individuals, provide resource information, and educate them to become more self
- determined.

  • Provide education to individuals and their families
  • Provide education on how to coordinate and advocate for services
  • Encourage individuals to empower themselves and achieve optimal level of independence
  • Educate individuals on the principles of selfdetermination
  • Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.
  • Meet with individuals and/or family to obtain information
  • Obtain relevant information and supporting documentation
  • Complete a Comprehensive Assessment (CA)
  • Plan for, and update Person Centered Plans (PCPs)
  • Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA service