Assistant Store Manager

7 days ago


Frederick, Maryland, United States Reeds Jewelers Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at REEDS Jewelers. As a key member of our store operations team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the smooth day-to-day operation of our store.

Key Responsibilities
  • Lead and manage the store's repair department, ensuring high-quality customer service and efficient operations.
  • Partner with the corporate office to manage merchandise flow and asset protection, including store transfers and case counts.
  • Assist the Store Manager in scheduling, payroll, daily reports, and communicating sales goals.
  • Coach and develop team members to improve performance, reliability, and professionalism.
  • Support the Store Manager in recruiting, training, and motivating new team members.
Requirements
  • High School Diploma or Equivalent
  • Proven written and verbal communication skills
  • Demonstrated teamwork abilities
  • Proven Retail/Customer Service experience, at least 1 year
  • Management experience preferred
  • Comfortable utilizing technology such as iPads/tablets, Smartphones or computers
  • Bilingual a plus
Benefits
  • Our sales team earns an hourly base pay rate and monthly commission
  • REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug-free workplace
  • We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law


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