Funeral Home Operations Manager

2 weeks ago


Frederick, Maryland, United States Northstar Memorial Group, LLC Full time

Job Summary

We are seeking a highly skilled and experienced Funeral Home Manager to join our team at NorthStar Memorial Group, LLC. As a Funeral Home Manager, you will be responsible for leading and directing the operations of our funeral home, ensuring that we provide exceptional service to our families and communities.

Key Responsibilities

  • Event Planning
    • Plan and coordinate events such as holiday services, memorial days, and other community events
  • Team Leadership
    • Lead and develop a collaborative team environment that is respectful, communicative, accountable, and service-oriented
  • Operations Management
    • Direct and lead funeral home operations, ensuring that all aspects of the business are running smoothly and efficiently
  • Performance Management
    • Achieve the location's annual case volume and revenue goals, managing expenses and ensuring profitable growth
  • Staff Development
    • Select, train, and motivate location staff to ensure delivery of exceptional service to families

Requirements

  • Licensure
    • Licensed Funeral Director in the state of Maryland or ability to reciprocate
  • Experience
    • 5+ years of experience in a related field
  • Leadership Experience
    • 2+ years of management or leadership experience, funeral profession preferred
  • Skills
    • Excellent customer relations and actively looking for ways to help others
    • Professional communication and effective leadership skills

Equal Opportunity Employer

We are an equal-opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.



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