Funeral Home Operations Manager
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced Funeral Home Manager to join our team at NorthStar Memorial Group, LLC. As a Funeral Home Manager, you will be responsible for leading and directing the operations of our funeral home, ensuring that we provide exceptional service to our families and communities.
Key Responsibilities
- Event Planning
- Plan and coordinate events such as holiday services, memorial days, and other community events
- Team Leadership
- Lead and develop a collaborative team environment that is respectful, communicative, accountable, and service-oriented
- Operations Management
- Direct and lead funeral home operations, ensuring that all aspects of the business are running smoothly and efficiently
- Performance Management
- Achieve the location's annual case volume and revenue goals, managing expenses and ensuring profitable growth
- Staff Development
- Select, train, and motivate location staff to ensure delivery of exceptional service to families
Requirements
- Licensure
- Licensed Funeral Director in the state of Maryland or ability to reciprocate
- Experience
- 5+ years of experience in a related field
- Leadership Experience
- 2+ years of management or leadership experience, funeral profession preferred
- Skills
- Excellent customer relations and actively looking for ways to help others
- Professional communication and effective leadership skills
Equal Opportunity Employer
We are an equal-opportunity employer and welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
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