Current jobs related to Customer Success Specialist - Houston, Texas - HungerRush
-
Customer Success Specialist
1 week ago
Houston, Texas, United States Voovio Full time{"title": "Customer Success Specialist", "content": "About Voovio TechnologiesVoovio Technologies is a leading provider of knowledge automation solutions for the petrochemical, refining, and manufacturing industries. Our patented technology enables companies to increase profitability, reduce equipment downtime, and boost operator productivity.Job SummaryWe...
-
Customer Success Specialist
21 hours ago
Houston, Texas, United States HungerRush Full timeJob Title: Customer Success SpecialistAt HungerRush, we're on a mission to revolutionize the restaurant industry with our cutting-edge technology. As a Customer Success Specialist, you'll play a crucial role in helping our restaurant partners achieve success with our Menufy by HungerRush platform.Key Responsibilities:Assess customer needs and provide expert...
-
Customer Success Specialist
2 weeks ago
Houston, Texas, United States Voovio Full timeAbout Voovio TechnologiesVoovio Technologies is a leading software company that serves the biggest petrochemical, refining, and manufacturing companies in the world. Our patented technology and Knowledge Automation platform for field operations enable industrial manufacturing customers to increase profitability by reducing equipment downtime, boosting...
-
Customer Success Automation Specialist
7 days ago
Houston, Texas, United States CSW Industrials Inc. Full timeJob SummaryRectorSeal is seeking a highly skilled Customer Success Automation Specialist to join our team. As a key member of our organization, you will play a critical role in ensuring the efficient processing of customer orders and data transmissions. Your primary responsibility will be to interface with customers, analyze order data, and collaborate with...
-
Customer Success Specialist
4 weeks ago
Houston, Texas, United States Leslie Bourgeois - State Farm Agent Full timeJob OverviewBenefits:Performance-based bonusesAttractive salary packageFlexible working hoursCareer advancement opportunitiesPaid leaveROLE SUMMARY:As a Client Relations Manager at Leslie Bourgeois - State Farm Agent, you play a crucial role in ensuring the smooth operation of our agency and the satisfaction of our clients. Your primary focus is to foster...
-
Customer Success Specialist
1 day ago
Houston, Texas, United States Voovio Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Voovio Technologies. As a key member of our Customer Success team, you will be responsible for ensuring our customers in the petrochemical and refining industries achieve maximum value from our products.Key ResponsibilitiesDevelop and maintain strong relationships...
-
Customer Success Specialist
4 days ago
Houston, Texas, United States Voovio Full timeAbout Voovio TechnologiesVoovio Technologies is a leading software company that serves the biggest petrochemical, refining, and manufacturing companies worldwide. Our patented technology and Knowledge Automation platform for field operations enable industrial manufacturing customers to increase profitability by reducing equipment downtime, boosting operator...
-
Houston, Texas, United States Karl Storz Endoscopy-America Full timeJob SummaryWe are seeking a highly skilled AV Project Manager and Customer Success Specialist to join our team at Karl Storz Endoscopy-America. This role will play a critical part in managing overall growth, effectiveness, and profitability of Operation Room installation projects within their respective regions, while delivering world-class customer...
-
Customer Success Manager
4 days ago
Houston, Texas, United States IOI Capital and Markets LLC Full timeAbout IOI Capital and Markets LLCIOI Capital and Markets LLC is a rapidly growing, US-based financial services technology firm disrupting the private investment markets. Our purpose is to unlock the potential & possibilities of the alternative investment marketplace for investors through innovation, technology, and market expertise. We enable broadened...
-
VP, Customer Success Leader
2 weeks ago
Houston, Texas, United States Kuraray America , Inc. Full time{"title": "Customer Success Manager", "subtitle": "Lead a team that supports a portfolio of enterprise, commercial and midmarket customers", "content": "We are seeking a highly skilled Customer Success Manager to lead a team that supports a portfolio of enterprise, commercial and midmarket customers. As a key member of our customer success team, you will be...
-
Customer Success Consultant
4 weeks ago
Houston, Texas, United States Pro Software Full timeThe Customer Success Consultant fosters a strong partnership with clients by addressing their system requirements through a comprehensive understanding of their existing operational workflows. This role is pivotal in ensuring that the Pro Software configuration aligns with the clients' strategic goals. The relationship with the client continues beyond the...
-
Customer Success Representative
3 weeks ago
Houston, Texas, United States Sunbelt Rentals Full timeAbout the RoleSunbelt Rentals is seeking a highly skilled Strategic Customer Representative to join our team. As a key member of our sales team, you will be responsible for increasing market share within a select group of customers and high-profile job sites.Key ResponsibilitiesDevelop and implement sales strategies to increase product awareness and...
-
Customer Success Associate
5 days ago
Houston, Texas, United States Apex Innovations Full timeAbout Apex InnovationsWe're a cutting-edge startup revolutionizing the retail industry with AI-powered solutions. Our mission is to enhance customer experiences through innovative technology.What We OfferA dynamic work environment with a relaxed atmosphere and flexible working hoursOpportunities for growth and professional development in a fast-paced...
-
Customer Success Representative
3 weeks ago
Houston, Texas, United States Sunbelt Rentals Full timeAbout the RoleSunbelt Rentals is seeking a highly skilled Strategic Customer Representative to join our team. As a key member of our sales team, you will be responsible for increasing market share within a select group of customers and high-profile job sites.Key ResponsibilitiesDevelop and execute sales strategies to increase product awareness and efficiency...
-
Customer Success Associate
2 weeks ago
Houston, Texas, United States UpTroop Pvt. Ltd Full timeAbout the RoleAt UpTroop Pvt. Ltd, we're revolutionizing corporate skilling with our cutting-edge interactive modules. As a Customer Success Associate, you'll play a pivotal role in ensuring seamless implementation and rollout of our skilling journeys. Your focus will be on optimal client setup, data management, and content mapping, aligning with our...
-
Senior Customer Success Manager
16 hours ago
Houston, Texas, United States Proofpoint Full timeUnlock Customer Success with ProofpointAt Proofpoint, we're on a mission to protect people, data, and brands from today's advanced threats and compliance risks. As a Senior Customer Success Manager, you'll play a critical role in ensuring our customers realize the full value of our proven security platform.Key Responsibilities:Meet regularly with customers...
-
Senior Customer Success Strategist
3 weeks ago
Houston, Texas, United States Tekmetric Full timeAbout Tekmetric Tekmetric is a cloud-based auto-repair shop management system that emphasizes a user-friendly workflow and a contemporary approach to customer service. We prioritize transparency, integrity, and innovation, all while maintaining a service-oriented mindset that places our customers at the forefront. Established in Houston, Texas, Tekmetric has...
-
Senior Customer Success Strategist
3 weeks ago
Houston, Texas, United States Tekmetric Full timeAbout Tekmetric Tekmetric is a cloud-based auto-repair shop management system that emphasizes a user-friendly workflow and a contemporary approach to customer service. We prioritize transparency, integrity, and innovation, with a strong commitment to a customer-first mentality. Founded in Houston, Texas, Tekmetric has been dedicated to delivering reliable...
-
Customer Success Ambassador
3 weeks ago
Houston, Texas, United States Houston Consumer Connect Full timeJob OverviewAt Houston Consumer Connect, we're seeking a highly motivated and results-driven Entry Level Customer Success Representative to join our team. As a key member of our sales team, you'll play a vital role in driving sales growth and delivering exceptional customer experiences.Key ResponsibilitiesLead Qualification: Assess potential customers' needs...
-
Senior Customer Success Strategist
3 weeks ago
Houston, Texas, United States Tekmetric Full timeAbout Tekmetric Tekmetric is a cloud-based management solution for auto-repair shops, designed with a user-friendly workflow and a contemporary approach to customer service. We prioritize transparency, integrity, and innovation, with a strong commitment to a customer-first mentality. Established in Houston, Texas, Tekmetric has been delivering prompt and...
Customer Success Specialist
3 months ago
HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere.
The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business.
Learn more atwww.hungerrush.comPosition Summary:
Work with our restaurant partners to regularly review, retain and optimize their performance with Menufy by HungerRush.
You will perform general client success duties such as client audits across various marketing channels and working with supporting teams to ensure clients are set up for optimal performance with Menufy, whilst also heavily focusing on the adoption of our game-changing marketing tool (HungerRush 360 Marketing) within our clientbase.
You will use your client success skills to build rapport with clients and become a valued partner to their business via your expert Menufy product knowledge and recommendations.
You will also have the opportunity to work closely with our highest volume restaurant partners to ensure continued success.This is a unique position as you operate in a hybrid role between client success and sales and is ideal for someone who wants to be at the forefront of an exciting, growing marketing solution.
This is a remote role but may not be performed in the following states:California, Colorado, Maine, Minnesota, New York, Ohio, Pennsylvania, Washington D.C, or Washington. Access to an office space is available in Overland Park, KS and Houston, TX.
Essential Responsibilities and Duties:
Assess customer needs, provide expertise and knowledge on product features, and provide consulting services regarding available options.
Design and implement customer retention strategies to increase loyalty and retain businessRecover, optimize, maintain, and protect our customers information on search engines and Google Business ProfilesCommunicate with other organizations like Google Support to assist our customers' needsSchedule and conduct performance briefings with customers and work to find solutions for potential inquiriesAct as a core driver for educating clients about our HR360 Marketing toolWork off certain target structures regards HR360M adoptionMaintain the highest level of knowledge about our competitorsQualifications:
EduacationMinimum High school diploma (or Equivalent)
Preferred Bachelor's Degree in Business or a related fieldExperienceMinimum of 2-year industry or related experience requiredMinimum of 2-year customer service/ customer success /sales experience required1+ years of restaurant experience preferredWhat You Need For This Position:
A natural drive and aptitude for growth and ability to constantly spot opportunities to help you, your clients and your team thriveA creative / out-of-the-box style thinker that is comfortable trying new ideas & strategiesA desire to ensure clients are successful and view Menufy by HungerRush as a valued partner to their businessAn interest and passion for marketing solutions that help businesses growComfortable working off some target structuresStrong relationship building skillsProficient with Microsoft Office (Excel and Word)Strong knowledge of Google Docs and Google SheetsExperience using Zendesk is preferredbut not requiredExperience using Gainsight is preferredbut not requiredExperience with Google Business Profiles, Apple Listings, and Bing Places for Business preferredBilingual in VietnameseAdditional InformationThis position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future.
At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.
Disclaimer:
This Job Description indicates the general nature and level of work expected of the incumbent(s).
It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
Incumbent(s) may be asked to perform other duties in addition to those described above.HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.
