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Intake Specialist

4 months ago

Washington, Washington, D.C., United States Protection Strategies Inc Full time
Job DescriptionJob Description

HHS - Personnel Security Assistant

Protection Strategies Inc.

About Us:

Do you want to make a difference? Do you want to join a diverse team supporting a unifying mission? PSI is always looking to enhance its staff with professional, talented individuals.

PSI is willing to sponsor candidates for Top Secret Clearance (for specific jobs that require it)

Culture

PSI's success is driven by our motto "People First, Mission Always." We put people first, and this starts with our team members. We treat everyone on our diverse team with respect, and we work hard to ensure everyone's success by providing leadership, training, mentorship, and development opportunities. Our competitive benefits and culture of integrity, professionalism, and excellence attracts top talent in the industry.

Missions

Together with our federal partners, PSI is engaged in protecting critical assets by investigating and adjudicating personnel for secure and sensitive programs, protecting the resiliency of the Nation's essential infrastructure, and supporting the safe placement of unaccompanied refugee minors. We support the mission of our customers through trusted partnerships and by creating tailored solutions that meet their needs and overcome the challenges created by the ever-evolving landscape.

Workforce Diversity

PSI has achieved and maintains one of the most diverse workforces in the country. 56% of our workforce is ethnically diverse and 53% of our workforce are women. This extends to our leadership team as well. 56% of our leadership team is ethnically diverse and 50% of our leadership team are women. At PSI, we do not talk about doing the right thing, we just do it.

About the role:

To provide customer service actions and perform intake processing.

Responsibilities:

  • Monitor and respond to the Program Support Center (PSC/ISBS) Intake Resource mailbox on a daily basis
  • Retrieve and review submitted security packages for on-board processing for all assigned personnel
  • Provide customer service and status to sponsors, security liaisons, applicants, and contractors concerning submission of security packages
  • Track security packages to ensure accurate processing
  • Update PSC/ISBS multiple security databases on a daily basis
  • Must be able to multiple task and adapt to a fast pace environment
  • Perform other basic customer service administrative functions

Qualifications/Requirements:

  • Must have a minimum of a high school diploma or equivalent.
  • Must have a minimum of two (2) years' experience reviewing and processing on-boarding paperwork as well as accessing and updating security databases.
  • Must be able to work in a fast paced and changing environment.

Company Benefits/Perks:

  • Medical
  • HSA + HRA
  • Goodrx
  • Telemedicine
  • Dental Benefits
  • Vision Benefits
  • Basic and Voluntary Life and Ad&D
  • Disability Products
  • Employee Assistance Program
  • 401(K) Retirement Plan
  • Commuter Benefits
  • Financial Advisor
  • Tuition Assistance

EEO Statement:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Our company takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Our company maintains a drug-free workplace. All offers of employment will be contingent on applicant passing a pre-employment drug screen.