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Guest Services Professional

3 months ago

White House, United States Laurel Park Place Full time

** Guest Services Professional**

ESB - Elite Styles and Beauty / Guest Service Coordinator will be willing to learn new techniques and be a part of an exciting spa concept. Be professional and courteous conduct with an emphasis on confidentiality and professional appearance. We are looking for a team player with a "can-do" attitude and highly efficient organizational and communication skills.

We expect polished language skills, both in person, over the phone and through email. This is a part time position that can lead into full time.

**Job Type:**

Part-time

Full Time

**Pay:**

$15.00

$17.00 per hour

**Schedule:**

Monday-Sunday- Days will Vary *8 hour shift

**Full Job Description:**

At ESB Elite Styles and Beauty we are seeking an experienced and enthusiastic individual to join the expanding team. This individual should have at least 1-2 years of Front Receptionist experience, and/or a minimum of 1 year work experience in a Spa setting is a Plus

**Desired:**

Possesses strong oral, written and interpersonal communications skills.

Professional appearance, punctual, reliable.

Hard-working, effective multi-tasker, team-player.

Accommodating, problem-solver.

Great at sales, management of daily operational flow.

Experience with MS Word, Apple IOS Software is a Plus

Organized

Great attitude

Professionalism

Duties involved:

Checking patients in and out.

Managing inventory.

Scheduling patients and clients for various appointments.

Maintaining a clean and well-stocked environment for patients.

Ensuring an impactful, enjoyable, and preparing efficient visit for each patient.

Confirming appointments via email and phone calls.

Managing the schedule and flow of the office.

Being the 'face' and 'voice' of the practice.

Please do NOT apply if you do not meet the minimum requirement. Thank you..

**COVID-19 Precaution(s):**

Personal protective equipment provided or required.

Temperature screenings.

Social distancing guidelines in place.

Sanitizing, disinfecting, or cleaning procedures in place.

All customers and estheticians wear masks, sign a covid release form for each appt and have a list of requirements prior to the appt.

**Benefits:**

Employee discounts.

ESB Ongoing Training for discount and included.

Membership Incentive earn per client *Monthly Commission*

Referral Bonus ** Get paid for helping fill seats and for referring clients"

"Pressing On Community" Helping with support on Programs to help start your own business.

**Experience:**

Sales: 1 year (Preferred)

Customer service: 1 year (Preferred)

Spa Front Desk: 1 year (Preferred)

High school or equivalent (Preferred)

**Hours per week:**

20-30 hrs Weekly.

Apply in-store or email