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Account Manager

3 months ago

Santa Clara, California, United States Actus Consulting Group Full time
Account Manager & Business Development - Santa Clara, CA

Industry:
Manufacturer

Location:
Santa Clara, CA

Salary:
$95K~(DOE)

Visa Sponsor:
No

Language:

English:
Business Level, Japanese: Business Level
Japanese electronics manufacture seeks an Account Manager & Business Development.

Essential Job Functions
Business Development

  • Achieves the sales quota which is discussed and agreed between the incumbent and management.
  • Travels through assigned territory to call on existing and prospective customers, and to attend trade shows for
business opportunities.

  • Develops new businesses through introduction of the company and product positioning.
  • Researches and compiles lists of prospective customers for use as sales leads, based on information from
newspapers, business directories, industry ads, trades shows, Internet Web sites, referrals and other sources.

  • Researches market conditions and conducts feasibility studies to determine market demand for existing and new
products or services.

  • Gathers, analyzes, and compares competitor data and pricing to that of the Company for benchmarking
purposes in evaluating market position.

  • Prepares presentation materials for sales and marketing purposes.
  • Calls on delinquent accounts and collects payments.
  • Attends departmental sales meetings to discuss project status and prospective customers.
  • Provides input to management on new product or service features to be developed to meet current and future
customer needs in the U.S.

  • Builds and maintains relationships with key customers and accounts.
  • Achieves the sales quota which is discussed and agreed between the incumbent and management.
Account Management

  • Communicates with customers via phone or email; receives and processes purchase orders, purchase
confirmations, invoices, order cancellations or changes in product/delivery schedules.

  • Informs customers of prices, shipping dates, anticipated delays, and any additional information needed by
customers.

  • Follows up on sample, literature, and specification requests.
  • Understands every account/customer special requirements, and ensures such items are recorded and properly
outlined for each sales order.

  • Reviews orders for accuracy and product availability; enters orders into the system.
  • Checks inventory level and places purchase orders.
  • Investigates customers' complaints and inquiries and provides solutions.
  • Completes requests for return merchandise authorization (RMA) and failure analysis
  • Maintains records or logs of important customer calls received or information provided.
  • Compiles statistics and prepares various reports for management.
Other & Miscellaneous

  • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
  • Performs other duties and projects as assigned by Company management.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to management for solution.
  • Maintains good communication with supervisors, other staff members, customers and others.
  • Complies with all company policies and procedures.
  • Responsible for maintaining a clean and safe working area including any work conducted at customer sites.

Job Requirements:
skills, qualifications, working conditions
Minimal Required Essential Job Skills
Analysis, Initiative/Follow-through, Judgment, Time Management, Dependability/Commitment, Diplomacy, Ethics,
Employee Development, Flexibility/Adaptability, Leadership, Negotiation, Planning & Organization, Presentation,
Problem-Solving, Supervisory.

Qualifications
Education & Work Experience

  • Bachelor's degree (B.A.) in Business Administration or equivalent from four-year college or university; or four to
ten years' related experience and/or training; or equivalent combination of education and experience.

  • 7-10 years of similar experience.
  • Japanese fluency is required

Registration:
I have already registered.
If you have not registered, please attach your resume file.

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