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Office Assistant

3 months ago

Chicago, Illinois, United States BH Garage Door Full time

BH Garage Door has been a leading provider of garage door services across Illinois for over 8 years. Our commitment to excellence and customer satisfaction has made us a trusted name in the industry. We are dedicated to ensuring that our customers receive the best service possible, and we are looking for a dedicated Office Assistant to join our team.

The Office Assistant will play a crucial role in ensuring the smooth operation of our office and service delivery. This position requires a proactive individual who can multitask and handle a variety of responsibilities.
Key Responsibilities:
  • Dispatching: Efficiently dispatch technicians to jobs, ensuring timely service delivery.
  • Customer Communication: Handle incoming calls, address customer inquiries, and ensure that any issues are resolved promptly.
  • Customer Service: Provide top-notch customer service, ensuring customer satisfaction and building long-term relationships.
  • Technician Assistance: Assist technicians with job-related queries and provide them with necessary information and support.
  • Accounting Responsibilities: Handle light accounting tasks and ensuring accurate record-keeping.
  • Payroll : Assist with payroll processing, ensuring that all employees are compensated accurately and on time.
Qualifications:
  • Previous experience in an administrative or office assistant role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and handle multiple responsibilities efficiently.
  • Basic knowledge of accounting and payroll processes.
  • Proficiency in office software and tools.