Medical Office Assistant

2 months ago


Chicago, Illinois, United States TAPESTRY 360 HEALTH Full time
Job Summary

We are seeking a highly motivated and compassionate Patient Support Specialist to join our team at TAPESTRY 360 HEALTH. As a key member of our care team, you will be responsible for providing exceptional customer service and support to our patients, insurance providers, and medical professionals.

Key Responsibilities:

  • Greet patients and facilitate a smooth registration process
  • Collect and process payments and copays in a timely and accurate manner
  • Verify insurance coverage and assist patients with insurance and billing inquiries
  • Answer phone calls and respond to patient inquiries in a professional and courteous manner
  • Provide excellent customer service and support to patients, colleagues, and providers
  • Perform general administrative tasks to ensure the efficient operation of our office

Requirements:

  • A genuine interest in healthcare and a passion for delivering exceptional patient care
  • Excellent communication and interpersonal skills, with the ability to effectively interact with patients, colleagues, and providers
  • Ability to use computers and navigate electronic medical records systems
  • Compassion, empathy, and respect for others, with a sensitivity to diverse cultures and perspectives
  • Organizational skills, flexibility, and a can-do attitude, with the ability to work in a fast-paced environment

Benefits:

  • Choice of medical, dental, and vision plans
  • Life, AD&D, short- and long-term disability insurance
  • 401(k) plan with company match
  • 11 paid holidays and generous PTO, including sick leave, vacation, and flexible days


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