Field Engineer
7 days ago
Description
SAIC is looking for a Field Engineer with a strong focus on building and maintaining robust client-server relationships and connecting a diverse array of sensor type devices to join our team in Huntsville, Alabama.
The ideal candidate will have a proven track record of deploying, troubleshooting, and optimizing hardware and software solutions in dynamic field environments.
Responsibilities:
- Serve as the primary technical contact for local and remote troubleshooting, establishing and maintaining strong relationships through excellent service and communication.
- Deploy and configure servers, ensuring seamless connectivity and optimal performance in client environments.
- Integrate a variety of sensor type devices with existing IT infrastructure, ensuring compatibility and efficient data flow between devices and servers.
- Conduct on-site installations, maintenance, and repairs of hardware and software solutions across various locations.
- Collaborate closely with clients to understand their needs and tailor solutions that enhance system reliability and performance.
- Troubleshoot and resolve complex technical issues involving client-server interactions and multi-sensor device connectivity.
- Deliver training to clients and their staff on newly installed technologies, ensuring proper use and maintenance.
- Create detailed technical documentation and system diagrams for client reference and for internal knowledge sharing.
- Maintain up-to-date knowledge of the latest technologies and industry trends related to sensor technology and client-server architectures.
- Manage multiple projects simultaneously, ensuring all are completed on time and within budget.
Qualifications
Required Education:
Bachelors and five (5) or more years experience; Masters and three (3) or more years experience; PhD and zero (0) years related experience; four (4) years of experience considered in lieu of degree.
Qualifications:
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field plus 5 years of experience.
- Minimum of 5 years of experience as a Field Engineer or in a similar role with a focus on client-server systems and sensor integration.
- Extensive knowledge of server hardware, operating systems, and networking principles.
- Demonstrated experience with various sensor technologies and their connectivity, such as IoT devices, industrial sensors, and IP cameras.
- Excellent problem-solving skills and the ability to diagnose and resolve technical issues in a field setting.
- Strong interpersonal and customer service skills, with the ability to build relationships with clients and understand their technical needs.
- Ability to work independently and in a team, manage time effectively, and coordinate work with other departments.
Clearance:
Candidates must be able to obtain and maintain a full Secret clearance; Minimum of an Interim Clearance required to start.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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