HR Benefits Generalist

2 months ago

Wheeling, United States National Louis University Full time
Overview

Who We Are:

National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.

What We Offer:

At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.

What You Will Do:

The HR Generalist, Benefits Focus will play a vital role in supporting our benefits department in ensuring the successful administration of all NLU Benefits plans. The ability to pay close attention to detail and understand the importance that accuracy plays in ensuring that our employees have access to all benefits and are properly enrolled. NLU's continued success relies on the health, wellness, dedication, and support of our Faculty and Staff. The NLU benefits team plays a crucial role in helping to support our employees with a valuable total compensation package that provides the resources our employees need to take care of their families, manage healthcare costs and build financial security for the future. This position will be the first contact many of our employees have with the benefits department and will need to show empathy and a keen understanding of all of the benefits we offer at NLU.

Essential Responsibilities
  • Answer general inquiries from employees and applicants relative to health and welfare plans, 403(b) retirement plans, standard University policies (paid time off, FMLA, holidays), tuition waiver and exchange programs, qualifying life events and enrollment processes.
  • Process new hire, separation, Open Enrollment and qualifying life event benefit enrollments quickly and accurately, including required documentation for Payroll team to ensure accurate record-keeping and proper deductions.
  • Manage employee benefit issues/complaints which includes understanding of what could be handled independently as well as knowing when and how to involve carriers, brokers, Associate Director or Benefits and/or Director of Benefits.
  • Monitor new hires' eligibility for 403(b) matching plan, obtains verification of employment for those with relevant employment history, provides enrollment instruction, processes contribution changes, periodically audits required agreements and provides outreach to non-participating employees.
  • Maintain employee benefits database and digital employee benefits files.
Qualifications
  • Bachelor's degree, strongly preferred. Those with some college and extensive related work experience will also be considered.
  • Ideally at least one year of experience working in employee benefits administration. Minimum of 1 year of experience working in human resources in some capacity.
  • Intermediate level proficiency with Microsoft Office tools, particularly Excel
  • Ability to work in a culturally diverse environment
  • Experience working in Higher Education a plus
  • Knowledge of Banner 9 software or other similar database, preferred
Competencies:
  • Quality of Work - Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization. Is personally committed to high quality work and encourages others to have similar standards.
  • Customer Focus - Personally, demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquiries about customer satisfaction with products or services.
  • Teamwork - Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.
  • Communication/Interpersonal - Communicates effectively and appropriately. Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished. Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Listens to others and allows them to make their point.
  • Time Management - Prioritizes tasks and manages time to ensure that deadlines are met. Plans his or her time and sticks to those plans. Prevents or manages interruptions until the highest priority tasks are accomplished.
  • Seeks and Responds to Feedback - Demonstrates a sense of self-awareness; an understanding of one's strengths and challenges; an ability to self-regulate, monitor one's actions and set goals for continuous learning. Uses feedback as one more point of data to assimilate, to analyze and ultimately make a better decision - uses feedback as a learning experience.

NLU Inclusion Statement:

National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.

Special Instructions
Please Include the following along with your application: - Resume (Required) - Cover Letter (Optional) NLU Employees please also submit an Internal Posting Form

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