![Amazon](https://media.trabajo.org/img/noimg.jpg)
Sr. L&D Business Partner, CS Leadership Development
2 months ago
At Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for an innovative and experienced leadership development (LD) business partner to implement our strategy and roadmap on developing Amazon’s Customer Service leaders in the Americas. This position is located in Seattle and requires travel up to 20%. The position will require working from a site where we have a WWCS presence.
Key job responsibilities
Critical Responsibilities and Skills:
• Create and implement the LD regional addendum aligned to CS LD’s annual roadmap for Customer Service.
• Influence leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels.
• Demonstrate expert presentation and facilitation skills.
• Design and implement LD programs tailored to the region’s needs as needed; produce instructional materials and performance support materials; design evaluation methods to determine impact of program.
• Assist in implementing the annual needs analysis to determine the LD skills needed for the region.
• Create and implement effective change management processes across the LDBP function, CS LD and regional stakeholder group.
• Provide leadership development and executive coaching to senior Customer Service leaders.
• Collect, report, and analyze LD metrics to produce monthly and quarterly updates for stakeholders.
• Deliver results with little supervision in a dynamic and often ambiguous environment.
• Exhibit superior communication skills including interpersonal communication, written communications and classroom and virtual facilitation skills.
• Demonstrate advanced business and HR acumen, including advanced problem-solving skills, critical thinking, and a willingness to be vocally self-critical.
A day in the life
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
• BA or BS degree in a relevant field such as business, education, instructional design, organizational development, or equivalent experience.
• Proven work experience in the areas of management and leadership development, organization development, group facilitation, training and training design, including experience in a Leadership Development Business Partner role.
• Demonstrate experience in influencing senior leaders/stakeholders.
• Demonstrate program management skills, including managing details, and keeping multiple tasks/projects on track.
• Advanced analytical skills and experience using and presenting data to make decisions.
-
Sr. L&D Business Partner, CS Leadership Development
2 months ago
Seattle, Washington, United States Amazon Full timeAt , we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for an innovative and experienced leadership development (LD) business partner to implement our strategy and roadmap on developing Amazon's Customer Service leaders in the Americas. This position is...
-
Seattle, Washington, United States Amazon Full timeAt , we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for an innovative and experienced leadership development (LD) business partner to implement our strategy and roadmap on developing Amazon's Customer Service leaders in the Americas. This position is...
-
Sr People Business Partner
3 weeks ago
Seattle, United States Eating Recovery Center Full timeYou’re experienced, talented and motivated. You have the discipline, and you want to invest it in an opportunity that will invest in you. You want to add more meaning to the work you do every day. At ERC Pathlight, our mission lights the way for your passion. Who We Are With over 30 locations throughout the U.S. and treatment options available virtually,...
-
Senior Human Resources Business Partner, Field
3 weeks ago
Seattle, United States Amazon Full timeSenior Human Resources Business Partner, Field - CS - HR Job ID: 2695499 | Support Services Amazon S.A.R.L.A.U. At Amazon, we believe that every day is still day one. Today is that day for you. We are looking for an exceptionally talented, bright and driven individual to join our Human Resources team as a Senior HR Business Partner, in the Rabat Customer...
-
Sr. HR Business Partner, AI and Data PXT Team
2 weeks ago
Seattle, United States Amazon Full timeSr. HR Business Partner, AI and Data PXT Team Job ID: 2716354 | Amazon.com Services LLC At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Are you both data savvy and emotionally intelligent? We are looking for a dynamic HR professional to join our Amazon Web...
-
Sr. Finance Business Partner
2 months ago
Seattle, United States The Ladders Full timeDescription Position at Bellevue Children's Academy Sr. Finance Business Partner REPORTS TO: Regional Head of FP&A Dotted Line to Heads of School STATUS: Exempt/Salaried DIRECT REPORTS: Yes LOCATION: On-Site Bellevue Children's Academy & Willows Preparatory School COMPENSATION: $125-135k USD (commensurate with education and experience) About our Schools...
-
Seattle, United States Amazon Full timeSr IXT Business Partner, International Experience - MENA Are you someone who wants to be involved in designing and delivering innovative strategies that address equity, grow inclusion and build a better experience for employees around the world? If so, we’re looking for you! The Amazon Inclusive eXperiences and Technology (IXT) Organization is seeking a...
-
HR Business Partner
1 month ago
Seattle, Washington, United States Chronosphere Full timeChronosphere Chronosphere is the provider of the only observability platform that puts engineering organizations back in control by taming rampant data growth and cloud-native complexity, delivering increased business confidence. Teams at startups to well-known global brands in the Fortune 500 around the world trust Chronosphere to help them operate...
-
Head of Business Development
3 days ago
Seattle, Washington, United States GatedTalent Connecting Top Executive Search Firms And Executives Full timeHead of Business Development (Sr. Director/VP/SVP/CBO) to join their team, reporting directly to the CEO. Though the position is ideally based in Seattle, remote work arrangements may be considered for highly qualified candidates. In this pivotal role, you will craft and execute the business development strategy, identifying collaboration and partnership...
-
Head of Business Development
2 days ago
Seattle, United States GatedTalent Connecting Top Executive Search Firms And Executives Full timeHead of Business Development (Sr. Director/VP/SVP/CBO) to join their team, reporting directly to the CEO. Though the position is ideally based in Seattle, remote work arrangements may be considered for highly qualified candidates. In this pivotal role, you will craft and execute the business development strategy, identifying collaboration and partnership...
-
HVAC Business Coach
3 months ago
Seattle, United States Business Development Resources Full timeJob DescriptionJob DescriptionWhat We Do:Business Development Resources, Inc. (BDR) provides training and coaching services to the Contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them the knowledge they need to drive profit and growth in their business.Our Vision:We will be the model...
-
HVAC Business Coach
6 days ago
Seattle, United States Business Development Resources Full timeJob DescriptionJob DescriptionWhat We Do:Business Development Resources, Inc. (BDR) provides training and coaching services to the Contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them the knowledge they need to drive profit and growth in their business.Our Vision:We will be the model...
-
Sr. Presales Business Manager
2 months ago
Seattle, United States Motorola Solutions Full timeCompany Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...
-
Sr HR Business Partner
2 months ago
Seattle, United States Community Health Plan of Washington Full timeJob DescriptionJob DescriptionWho we areCommunity Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.Our commitment is to:Strive to apply...
-
HR Business Partner
3 weeks ago
Seattle, United States Hertz Full timeA Day in the Life: Hertz is looking for a dynamic and agile HR Business Partner (HRBP) to join our team in Seattle! The HR Business Partner is responsible for driving and supporting human capital strategy and high-value HR processes aligned to overall business strategy. Company car for work and personal use The salary range for this position is starting...
-
Sr Mgr Prod Mgmt-Tech, CS-AI
2 weeks ago
Seattle, Washington, United States Amazon Full timeAre you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's products using Artificial Intelligence? Then we're looking for you We are seeking a Sr Mgr, Product Management to join the Customer Engagement Technology (CET) Team. As a Sr Mgr, you will manage and be...
-
Sr. HR Business Partner
3 weeks ago
Seattle, United States Community Health Plan of Washington Full timeWorking Each Day to Make a Difference At Community Health Plan of Washington, we're driven by our belief that everyone deserves access to quality health care. More than 25 years ago, we made a commitment to improve the health of our communities by making quality health care accessible to all Washington state residents. We continue that pledge today by...
-
Enterprise CS Specialist
2 weeks ago
Seattle, United States InEvent Full timeENTERPRISE CS SPECIALIST As an Enterprise CS Specialist, your role will involve overseeing the entire lifecycle of technical projects. This includes planning, executing, and concluding projects, defining their scope, establishing timelines, efficiently managing resources, and ensuring successful project delivery within a specified budget and timeframe....
-
Enterprise CS Specialist
2 days ago
Seattle, United States InEvent Full timeENTERPRISE CS SPECIALIST As an Enterprise CS Specialist, your role will involve overseeing the entire lifecycle of technical projects. This includes planning, executing, and concluding projects, defining their scope, establishing timelines, efficiently managing resources, and ensuring successful project delivery within a specified budget and timeframe....
-
Sr HR Business Partner
4 weeks ago
Seattle, United States CHPW Full timeWho we are Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. Our commitment is to:Strive to apply an equity lens to all our...