HVAC Business Coach

4 weeks ago

Seattle, United States Business Development Resources Full time
Job DescriptionJob Description

What We Do:

Business Development Resources, Inc. (BDR) provides training and coaching services to the Contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them the knowledge they need to drive profit and growth in their business.

Our Vision:

We will be the model of excellence, challenging traditional boundaries, seizing opportunities, and being the renowned provider of innovative products and services.

Our Mission:

Through teamwork, we will increase the profitability and efficiency of our clients to prime* while maintaining an environment that fosters unequaled team member growth and success.

*Prime - The most flourishing stage or state, reaching perfection

Our Values:

  • Absolute honesty and integrity
  • Uphold the highest level of confidentiality and trust
  • Empowered, passionate, heartfelt, caring, and supportive of our clients and teams
  • Teamwork is the source of our strength
  • Change is essential, and we will always embrace it
  • We encourage our family to grow, contribute, and accomplish
  • Leading the industries we serve through innovation and creativity
  • Consistent, actionable knowledge transfer to those we serve
  • Owning our results and being accountable to ourselves, our team, and our clients

We are currently looking for a Business Coach to deliver quality coaching to our clients based upon the BDR core principles and ideologies, empowering our clients to drive profit and growth in their businesses. We offer a generous base salary in addition to bonuses and spiffs Join a team of 30+ coaches with complete on-the-job training Teamwork is the source of our strength. The entire team is here to support you Talk with several members before you join our team - we are an extended family

Primary Job Responsibilities

  • Conduct client calls as scheduled by the Support Coach.
  • Responsible for completing/clearing client calls in contact management software.
  • Create and review client management plans with the Senior Coach and work on the plan with clients.
  • Create and communicate client call plans.
  • Review/offer insight on the financial statements as produced by the Support Team with the client on a call following receipt of documents.
  • Recommend process improvements to clients and /or additional training where needed for staff to help reduce the time needed to perform services.
  • Assist the client in writing procedures, approve write-up as part of BDR philosophy, and implement with the team.
  • Maintain accurate records of outbound and inbound correspondence with clients, including timely updates to company CRM/Scheduling/completed call process.
  • Write clear and concise business case studies, ROI Reports, and Improvement results, along with opportunity dollars based on successful adaptation and implementation.
  • Complete all reporting as directed.
  • Contribute to training sessions as requested.
  • Attend client events as directed.
  • Attend and participate in training sessions as scheduled.
  • Other duties as assigned.

Work Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday, some weeknights, and some weekends. Overnight travel is also required. A component of this position is traveling to your client's business for hands-on process improvements within the business. Travel is limited to once per month, 3 - 4 per day on average.


Location: Remote. Work from your home office, taking 4 client calls per day, offering some flexibility to your daily schedule


Compensation: Base Salary of $110K - $200K Depending on Experience

Perks & Benefits

  • Full benefits package: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP, employer-provided life insurance/AD&D, 3.08 hours of accrual of PTO biweekly, 6 paid holidays off, and much more
  • Proven processes and procedures are built out for you to follow.
  • Dedicated support staff to assist with scheduling, documentation, and reporting.
  • BDR-supplied basic office equipment and supplies to set you up for success as a Head Coach
  • Internet reimbursement of up to $75 per month
  • Fully cloud-based operations allow easy access to documents.
  • Extend your stay during business travels and enjoy the local culture Travel reward points earned are yours to use personally
  • This role will enable you to contribute to the well-being of a small business, allowing the owner and their team to achieve their professional and personal goals.

The Qualifications

  • Demonstrated core leadership skills
  • Ability to motivate and encourage others
  • Strong communication skills, verbally and in writing
  • Strong active listening skills
  • Ability to confront issues head-on using tact and diplomacy
  • Quality phone presence
  • Compassionate, heartfelt caring for the dealer group
  • Ability to create/direct sound business strategy and adhere to the plan
  • Understanding the importance of selling up and managing labor
  • Demonstrated understanding of all core BDR-recommended client procedures and processes
  • Ability to fluently navigate the Operations Manual
  • Ability to create and present training material to clients and team members
  • Demonstrated strength in the understanding of human relationships and connections
  • Possess moderate typing skills
  • A minimum of 5 years of industry experience
  • A minimum of 3 years in a management/leadership role for a successful contractor business
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint

Why work for Us?:

  • Named in Seattle Business Magazine for Washington's Best Companies to Work For list for 2022 and 2023
  • Our average employee tenure is over 7 years; we are a great place to work
  • Our team is truly passionate about helping our clients be successful
  • Caring ownership and management
  • Clear expectations and communication
  • Great place for career advancement with training and support from the team
  • Lots of long-term clients
  • Fun Yet professional
  • A growing, profitable company with a 25-year track record

What are you waiting for? Responsive employer. Apply today

**WE ARE A 100% DRUG-FREE AND TOBACCO-FREE EMPLOYER**

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.

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