Patient Services Manager

4 weeks ago


Philadelphia, United States Aramark Full time
Job Description

Aramark Healthcare+ is seeking candidates for a Patient Services Manager position at Jefferson University Hospital, located in Philadelphia, PA.  The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores.  

Job Responsibilities

?    Manages patient food service activities and implements/maintains programs to drive overall patient satisfaction 
?    Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents.
?    Drives patient satisfaction and maintains client relationships through rounding. Ensures compliance to food safety, sanitation, and overall workplace safety standards.
?    Supervises, staffs, trains, conducts applicable rounding and manages the performance of the food service supervisors, diet office, kitchen, tray line or room service program and patient meal delivery staff, including applicable rounding.
?    Serves as liaison between the dietetics staff and food service departments.  
?    Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient population
?    Coordinates activities related to menu distribution and other menu-related issues, and facilitate operations related to production, distribution and service of food to ensure optimal nutrition care of patients/residents.  
?    Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.   

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

?    Requires at least 1-2 year experience in a food service supervisor or management role.  
?    Bachelor's degree or equivalent experience 
?    Healthcare patient services management experience preferred.
?    Experience managing, motivating and engaging a large workforce.
?    Proficiency with Microsoft Office programs required.
?    Excellent interpersonal, customer services and organizational skills required. 
?    Nutrition education and/or background preferred.
?    ServSafe Certification is a plus.
?    Must be able to work a varied schedule (opening, closing and mid shift + alternate weekends and holidays). 
?    NOTE: This client location requires all individuals working on site to be fully vaccinated against COVID-19 before start date.  

#FS-300

EducationAbout Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at  or connect with us on ,  and .



  • Philadelphia, Pennsylvania, United States ARAMARK Refreshment Services, Inc. Full time

    Job DescriptionAramark Healthcare+ is seeking a highly skilled Patient Services Manager to join our team at Jefferson University Hospital in Philadelphia, PA.Key Responsibilities:Develop and execute dining solutions to meet patient and customer needs and tastes.Manage patient feeding, quality assurance, and drive patient satisfaction scores.Implement and...


  • Philadelphia, Pennsylvania, United States Aramark Full time

    Job DescriptionAramark Healthcare+ is seeking candidates for a Patient Services Manager position at Jefferson University Hospital, located in Philadelphia, PA. The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Penn Medicine is committed to our tri-fold mission of delivering exceptional care to patients, advancing groundbreaking research, and nurturing the next generation of leaders in the medical field. Working within this prestigious academic medical institution fosters collaboration with leading clinical, technical, and administrative professionals across...


  • Philadelphia, United States AVI Foodsystems Full time

    AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Temporary Patient Services Manager for a period of 3 months at the prestigious Hospital of the University of Pennsylvania - Pavilion, located in University City, Philadelphia, PA. The ideal candidate for this position is patient-focused, attentive to results, and engaged...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Penn Medicine is committed to our tripartite mission of delivering exceptional care to patients, engaging in groundbreaking research, and nurturing future leaders in the medical field. Working at this prestigious academic medical center means collaborating with top-tier clinical, technical, and business professionals across various disciplines.At Penn...


  • Philadelphia, United States Compass Group USA Full time

    Patient Services Manager - Philadelphia, PAClick Here to Apply OnlineJob Description Morrison Healthcare Pay Grade: 12 Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafs feature socially responsible...


  • Philadelphia, United States Spectrum Health Services, Inc. Full time

    Job DescriptionJob Summary:The incumbent for this position provides services to patients arriving for medical and dental services and handles the patient scheduling, check in and registration and process. This position is the first point of contact for the organization. The Patient Service Representative must have interpersonal skills and critical thinking...


  • Philadelphia, United States Spectrum Health Services, Inc. Full time

    Job Description Job Summary: The incumbent for this position provides services to patients arriving for medical and dental services and handles the patient scheduling, check in and registration and process. This position is the first point of contact for the organization. The Patient Service Representative must have interpersonal skills and critical thinking...


  • Philadelphia, United States Spectrum Health Services, Inc Full time

    Job DescriptionJob DescriptionJob Summary:The incumbent for this position provides services to patients arriving for medical and dental services and handles the patient scheduling, check in and registration and process. This position is the first point of contact for the organization. The Patient Service Representative must have interpersonal skills and...


  • Philadelphia, Pennsylvania, United States Aramark Full time

    Job OverviewAramark Healthcare+ is seeking a highly skilled Patient Services Manager to join our team at a 750-bed facility in a major metropolitan area. The successful candidate will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes.Key ResponsibilitiesManage patient food service activities and...


  • Philadelphia, Pennsylvania, United States Aramark Full time

    Job DescriptionAramark Healthcare+ is seeking candidates for a Patient Services Director position to oversee the patient food service activities at Jefferson University Hospital in Center City Philadelphia. This is a Management position, responsible for developing and executing dining solutions to meet patient and customer needs and tastes. Utilizes...


  • Philadelphia, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...


  • Philadelphia, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...


  • Philadelphia, Pennsylvania, United States JobRialto Full time

    Job Summary:JobRialto is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and handling patient calls.Key Responsibilities:Check patients in and out, and schedule appointments with healthcare...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a key member of our team, you will play a vital role in shaping the future of healthcare.Key ResponsibilitiesOversee the food service operation for all patient care areas, ensuring seamless delivery of...


  • Philadelphia, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...


  • Philadelphia, Pennsylvania, United States Penn Medicine Full time

    About the Role:Penn Medicine is dedicated to delivering exceptional patient care and advancing medical research and education. As a Patient Services Coordinator, you will play a vital role in supporting the daily operations of our healthcare team.Key Responsibilities:Coordinate patient scheduling and registration processes to ensure seamless patient...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPenn Medicine is dedicated to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a Patient Services Coordinator, you will play a vital role in supporting the delivery of high-quality care and ensuring a positive patient experience.Key ResponsibilitiesAssist in maintaining a...


  • Philadelphia, Pennsylvania, United States Pediatric Dental Associates Full time

    About the RoleWe are seeking a highly motivated and customer-focused Patient Services Representative to join our team at Pediatric Dental Associates. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.Key ResponsibilitiesProvide...


  • Philadelphia, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn...